AutoNation Chevrolet Valencia - Service Center

The Service department is great! From the cashier to the service rep to the courtesy shuttle driver! My last service appointment with Dante was excellent! He was super helpful, knowl From the cashier to the service rep to the courtesy shuttle driver! My last service appointment with Dante was excellent! He was super helpful, knowledgeable, and kind. Thank you! More

Brought in my car for scheduled maintenance and an issue with driver side window, due to my odd work hours, I had to drop it off on a Thursday afternoon for my Friday morning appointment. Ran over to pick i with driver side window, due to my odd work hours, I had to drop it off on a Thursday afternoon for my Friday morning appointment. Ran over to pick it up on my lunch break. I was in and out in less than 5 minutes. With oil change completed and window issue fixed. More

They not only provide great service for my car but they take care of my needs to make sure the process goes smoothly. Rick is a great manager and his team works well with him. Every time I go in for servic take care of my needs to make sure the process goes smoothly. Rick is a great manager and his team works well with him. Every time I go in for service every one is friendly and helpful - even the technicians. Thank you! More

I brought my 2016 Traverse to Auto Nation Chevrolet for them to check out the vibration in the steering wheel. They found it to be a bent rim. I am also very pleased with the staff. them to check out the vibration in the steering wheel. They found it to be a bent rim. I am also very pleased with the staff. More

I won’t usually complain about most things however I’ve felt with Steve in the past this time it was Dante all I can say is I will always ask for Steve. Dante was very short and made some comments to emplo felt with Steve in the past this time it was Dante all I can say is I will always ask for Steve. Dante was very short and made some comments to employees that were not necessary. Not polite for a customer service representative More

My daughter 17 took in her car for her first maintenance she was so nervous she was helped by Dante he made her feel welcomed and showed her how to thing flow. She said he was so friendly (he really is) . she was so nervous she was helped by Dante he made her feel welcomed and showed her how to thing flow. She said he was so friendly (he really is) . Great job Dante you made my job as a mom easier. More

I have been coming to this dealership for years. Steve Johnson is a pro on service. Especially older vehicles. They have a great service team and the tools and equipment to do it right. Steve Johnson is a pro on service. Especially older vehicles. They have a great service team and the tools and equipment to do it right. More

Great work! !Steve Johnson is an excellent service rep!! Your mechanics are very good at fixing the problem. !Steve Johnson is an excellent service rep!! Your mechanics are very good at fixing the problem. More

I had an 8:00am appointment with Lorenzo Garcia. When I got there he was busy with another customer so I had to find another advisor to take care of me. I'm don't understand why I should make an app When I got there he was busy with another customer so I had to find another advisor to take care of me. I'm don't understand why I should make an appointment if they can't honor it. Anyway, I was taken care of by another advisor but never received a price quote until the work was complete. I also never received a call when the work was completed, I had to call 5 hours later to find my truck was finished. When I got back to the dealership, I paid for the service and the cashier paged on the intercom to have my truck pulled up. I went outside and waited close to 10 minutes before another worker came out and said I should go back in and ask them to page again. I went back in, the cashier paged again, I waited outside for another 5 minutes before I saw Rick Clark, (who has always been a pleasure to work with) so I told him that I've been waiting. Rick immediately went inside and told the porter to get my truck, which he did. From my experience yesterday, the only employee that took care of me was Rick Clark. He deserves praise, while the others were unatentative. More

Dante took good care of me and the car. They provided a shuttle service to the mall so we can go to a movie while waiting for the car. They provided a shuttle service to the mall so we can go to a movie while waiting for the car. More