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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
516 Reviews

516 Reviews of AutoNation Chevrolet Valencia - Service Center

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October 24, 2023

Every person that I passed once arriving at the dealership greeted my. I was impressed! More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey wright
Oct 28, 2023 -

AutoNation Chevrolet Valencia responded

Hi Emma, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 19, 2023

They have not Fixed my vehicle issues and the vehicle is under full warranty it is a 2023. I left very disappointed.Advisor , Casey , was very nice and helpful, but on the end that did not help me, I still More

by lidialuka
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey, Wright
Oct 20, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 200-9107 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 18, 2023

They have not addressed my vehicle issues and the vehicle is under full warranty it is a 2023. I provided 2 issues at service then at second service it was mysteriously "unknown" and not addressed More

by paigemcclain17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo, and unknown
Oct 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (661) 200-9107 when you can so we can address this situation directly. Thank you and have a great day.

October 18, 2023

Valencia Chevrolet was a pleasure to deal with. Steve Johnson is always so courteous and helpful, it makes the experience just wonderful. I'll always use this dealership for all of my car needs!!! More

by deedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Oct 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2023

Dante is so friendly and knowledgeable. I appreciated the new video update during service. Great job! More

by kitguardado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Oct 20, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2023

The service team is very helpful and accommodating. Wonderful customer service! Lorenzo was receptive to the issues I was having with my car and made sure there was a thorough inspection to address pro More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Oct 12, 2023 -

AutoNation Chevrolet Valencia responded

Hello Amy, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 04, 2023

Service Manager Rick and Service Rep Casey have Excellent Customer Service Skills. They both are very Informative,Professional and Kind. Thank you for hiring such Amazing people. I will let family and frie More

by edith.suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick and Casey
Oct 05, 2023 -

AutoNation Chevrolet Valencia responded

Hi Edith, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 25, 2023

Just a routine service, oil, filter & rotation. Got 15% off by scheduling online. Dante took good care of my service call. Very happy with the way I have been treated over the last year of servi More

by paul.lange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
September 24, 2023

Steven Johnson went out of his way to resolve my issue that worked to my advantage. He took that extra step that I haven’t seen anyone do in quite a while. I will definitely be going back for all my servi More

by cynder8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
Sep 26, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 23, 2023

I'm not sure of the service manager's name but when I came in he saw me asked me if I needed any help and he took care of me never had that service at that particular Chevy dealer he was not an advisor h More

by will39jerry58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Sep 25, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Sep 25, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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