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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
519 Reviews

519 Reviews of AutoNation Chevrolet Valencia - Service Center

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March 20, 2022

From the front office to the service department. They will treat you like you matter. Michelle in the front was friendly and helpful with all our needs. Steve in the service department will take car More

by Thearguetas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
Mar 23, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 19, 2022

My maintenance experience was exceptional and smooth. I was able to get the appointment I needed. Rick and crew were efficient and quick. More

by cordero430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 23, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 23, 2022 -

cordero430 responded

Thank you, i was very pleased with my service maintenance

March 19, 2022

3.5 hour oil change, no contact upon completion or information given. expired warranty on a 2020 auto purchased 8/2020. Chevy not for me in the future . More

by immamabear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Coia
Mar 23, 2022 -

AutoNation Chevrolet Valencia responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (661) 200-9107 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 18, 2022

I was helped as soon as I arrived & vehicle service was fast & complete as stated by rep. More

by Riversfather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Parraz
Mar 23, 2022 -

AutoNation Chevrolet Valencia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 17, 2022

I made my appointment saw my advisor at that time. The shuttle immediately brought me home.Received a call that evening that my car was ready.Walked in picked up my car.Everything was very efficient. More

by Scottrichards1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Mar 21, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2022

Brought my Trail Boss in for its scheduled service. I was met by my Service advisor Jerry Hicks with a big smile and hand shake. He always greets me using my first name. Jerry had me in and out within More

by Marcpooler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
March 16, 2022

Very accommodating and professional. Customer service oriented. They were extremely busy the morning I took my truck in but they still ready as promised. More

by jess91387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Garcia
Mar 19, 2022 -

AutoNation Chevrolet Valencia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2022

I have been a customer here for about 34 years. I have bought many cars here and I will buy several more in the future. Always a Chevy! More

by Tracyferguson316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Coia
Mar 19, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 15, 2022

Yet again Steve Johnson has made my trip to see him a seamless endeavor. I have followed Steve to wherever he has worked for 20 years now - my first Chevy being a 2002 Silverado. I take every vehicle I - More

by ericweld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Mar 19, 2022 -

AutoNation Chevrolet Valencia responded

Hi Ericweld, thank you for your kind review; we are happy to pass along your comments to Steve Johnson here at AutoNation Chevrolet Valencia! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 15, 2022

My adviser Rick is one of the best awesome customer service . Dealer service availability is always convenient More

by Liliaraigoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 19, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

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