AutoNation Chevrolet Valencia - Service Center

The service representatives are great. The time it took to service my vehicle was on time as they stated. However, it appears that they are low on mechanics and my tires could not be rotat The time it took to service my vehicle was on time as they stated. However, it appears that they are low on mechanics and my tires could not be rotated. Thus, I have to take my vehicle back again. So this part is not great at all. More

My service advisor was great , I was helped immediately at my appointment time . Mr Garcia was courteous and knowledgeable. Thank you at my appointment time . Mr Garcia was courteous and knowledgeable. Thank you More

You want an honest opinion, here it is. During my last visit, I again had to go hunting for a service writer. I had an appointment and someone should have been there waiting for me as othe During my last visit, I again had to go hunting for a service writer. I had an appointment and someone should have been there waiting for me as other dealerships have done in the past. Also, after paying for the service, I again had to wait for someone to find my keyfob so I could leave. My vehicle was sitting there ready to go. While trying to find my keyfob, I didn't like seeing a chair in the doorway of the SR who had helped when I arrived. That was a clear indication that he was too busy and to go elsewhere. He did in fact help, but the chair was very clear. I understand that everyone has a job to do and can be busy, but your customers are the ones who pay the bills a saleries. We have a choice and can go elewhere. More

Our service advisor Joe was awesome. He helped out on our 2020 Silverado. He kept us updated on the work that that our truck needed. He helped out on our 2020 Silverado. He kept us updated on the work that that our truck needed. More

Great service! Great people! Love the service I receive here. It’s a great place Great people! Love the service I receive here. It’s a great place More

Was very happy with the friendly and informative service I received, everyone was very nice. I received, everyone was very nice. More

Lorenzo did a great job of listening to me about the services I wanted and then explained what was involved with those services and the costs. Overall impressed with Lorenzo and services I received. Tha services I wanted and then explained what was involved with those services and the costs. Overall impressed with Lorenzo and services I received. Thanks More

The service advisor, Casey Wright, clearly communicates the cost of the service and when the service will be completed. the cost of the service and when the service will be completed. More

My family and I continue to return back to Autonation Chevrolet for all of our vehicles service needs due to the service provided by Steve Johnson. He has always exceeding our expectations as to why we u Chevrolet for all of our vehicles service needs due to the service provided by Steve Johnson. He has always exceeding our expectations as to why we utilize their services. More

I give this dealership the highest marks because of its efficiency in the handling of their customer service. Outstanding! efficiency in the handling of their customer service. Outstanding! More