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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
513 Reviews

513 Reviews of AutoNation Chevrolet Valencia - Service Center

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November 04, 2023

Lorenzo did a great job of listening to me about the services I wanted and then explained what was involved with those services and the costs. Overall impressed with Lorenzo and services I received. Tha More

by stephenmihalick2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 07, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 02, 2023

The service advisor, Casey Wright, clearly communicates the cost of the service and when the service will be completed. More

by Jim Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Wright, Rick Clark
Nov 03, 2023 -

AutoNation Chevrolet Valencia responded

Hi Jim, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

My family and I continue to return back to Autonation Chevrolet for all of our vehicles service needs due to the service provided by Steve Johnson. He has always exceeding our expectations as to why we u More

by eduardo.b.lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson, Steve
Nov 02, 2023 -

AutoNation Chevrolet Valencia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

I give this dealership the highest marks because of its efficiency in the handling of their customer service. Outstanding! More

by Asaenz7306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Nov 02, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Great experience taking my vehicle to service. Casey helped make the process very smooth. Will certainly go over again for my next service. More

by Ubaldo.velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Nov 02, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 26, 2023

I drive 40 minutes just to come get my truck serviced here, even though there's a Chevy dealer in my area. They have top-tier service and communication. More

by bigdicob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Oct 28, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 26, 2023

Steven Johnson and the technician who worked on my truck provided A+ service. I can always count on Steven and the entire crew at Autonation Chevrolet Valencia time and time again. More

by rponekjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
Oct 28, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2023

Every person that I passed once arriving at the dealership greeted my. I was impressed! More

by Emma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey wright
Oct 28, 2023 -

AutoNation Chevrolet Valencia responded

Hi Emma, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 19, 2023

They have not Fixed my vehicle issues and the vehicle is under full warranty it is a 2023. I left very disappointed.Advisor , Casey , was very nice and helpful, but on the end that did not help me, I still More

by lidialuka
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey, Wright
Oct 20, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (661) 200-9107 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 18, 2023

They have not addressed my vehicle issues and the vehicle is under full warranty it is a 2023. I provided 2 issues at service then at second service it was mysteriously "unknown" and not addressed More

by paigemcclain17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo, and unknown
Oct 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (661) 200-9107 when you can so we can address this situation directly. Thank you and have a great day.

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