AutoNation Chevrolet Valencia - Service Center
Valencia, CA
523 Reviews of AutoNation Chevrolet Valencia - Service Center
My work truck was overheating on a Monday morning and I limped into the dealership with no appointment. They were able to replace the water pump and have me back to work by mid afternoon. Dante in service limped into the dealership with no appointment. They were able to replace the water pump and have me back to work by mid afternoon. Dante in service expedited my repair and interfaced with my extended warranty provider so the whole job cost me only $100. Great job Dante and thanks to AutoNation Chevy Valencia! More
Check engine light came on, called AV Chevy (close to home), they could not see me that day. BAD RESPONSE! Called Auto nation Chevy (close to my work), they said bring it in now. Advisor Dante took goo home), they could not see me that day. BAD RESPONSE! Called Auto nation Chevy (close to my work), they said bring it in now. Advisor Dante took good care of me and had me taken back to work. He called and told me of the problem and that they could fix it that day. Car was repaired on time and ready when my shift ended. I couldn't have asked for any better service. More
Excellent service. They are all professionals, informative and provided expedient services. Very simple you set up an appointment you arrive on time they take care of y They are all professionals, informative and provided expedient services. Very simple you set up an appointment you arrive on time they take care of you! More
I didn’t have an appt but Steve one of the service advisors dropped what he was doing and got me all set up with ordering parts and getting my truck serviced right away. advisors dropped what he was doing and got me all set up with ordering parts and getting my truck serviced right away. More
My service manager Rick was absolutely amazing He kept me informed did what he said he was gonna do and did not falter in any way I feel he went above and beyond Listen to my needs got it handled And was me informed did what he said he was gonna do and did not falter in any way I feel he went above and beyond Listen to my needs got it handled And was very honest and up front More
I purchased a new Chevy Blazer nearly two years ago. I recently had some issues with my car and parts that were needed. Due to the supply chain the parts took awhile to obtain. During that time I was tr I recently had some issues with my car and parts that were needed. Due to the supply chain the parts took awhile to obtain. During that time I was treated very well by the service at the dealership. Dante Mastroianni was very calm, patient and understanding while this ordeal was going on. During the interim I was also able to obtain a rental car from the dealership. While my car was repaired, and being I only had the one car, and no one to pick me up and take me to the dealership, during this time period, the shuttle was very prompt and took care of my transportation to the dealership. Upon completion of the work the dealership always washes the car. So, I was very pleased during this maintenance period. More
Service Department has consistently gone above and beyond expectations in both price and results. Also aware of my schedule and needs. Got my car done over a holiday weekend when I expected them to keep it t expectations in both price and results. Also aware of my schedule and needs. Got my car done over a holiday weekend when I expected them to keep it through the following week b More