AutoNation Chevrolet Valencia - Service Center

They handled the warranty process for me with no problems. I took my vehicle in told them what was wrong and they fixed it with no issues. Service manager Jerry hicks did a awesome job keeping updat problems. I took my vehicle in told them what was wrong and they fixed it with no issues. Service manager Jerry hicks did a awesome job keeping updated More

Jerry was My manager there and he took care of me like I was family. There was a small hiccup after the service was complete, but he took care of it immediately. I wouldn't take care my car anywhere els was family. There was a small hiccup after the service was complete, but he took care of it immediately. I wouldn't take care my car anywhere else More

The wait was a little long, but reasonable in view of the customers serviced. Good customer service provided by Dante. customers serviced. Good customer service provided by Dante. More

Rick Clark was my service manager. I was very pleased with the service rendered and the information provided. He was extremely helpful. I will be a return customer. I was very pleased with the service rendered and the information provided. He was extremely helpful. I will be a return customer. More

Well what could I say. I’ve been coming here for quite some time. My pops retired here as car maker from GM. He would be proud in terms of customer service. Steve J. well, I’ve been coming here for quite some time. My pops retired here as car maker from GM. He would be proud in terms of customer service. Steve J. well, such a genuine guy & couldn’t appreciate is honesty & integrity as a person & as a advisor. But it’s just not him. His manager has been a great help along with other advisers there. I truly recommend this place for your Chevy. Just hope all the mechanics & workers get well taken care of. So thank you all. More

Rick the service guy is why I come back to Autonation Chevy. For three years since I move to the SCV from the SFV he's been the guy to handle every chevy I've owned and he is why my girlfriend takes her Chevy. For three years since I move to the SCV from the SFV he's been the guy to handle every chevy I've owned and he is why my girlfriend takes her Jeep to the Autonation in the next lot. In fact, when I bought my used 2019 traverse last fall I got the extended warranty along with the maintainence package at a good deal. THe latest oil change/maintenance I recieved included a little video report of the condition of my car. Very cool that I got it as a link on my cell phone! The only time i've had a hiccup is in trying to check my gas gauge. Rick's hands are tied with that one because when tech issues, like my gas gauge, need to be inspected/reviewed the availability of the tech people is very incovenient for the customer's work schedules. I get out around 3p and the current issue with my gas gauge cannot be inspected to see if it needs correcting during 8a-3p and saturday appointments are not really available for such issues. You guys are great for maintenance stuff anytime of the week INCLUDING saturdays. So I believe Rick is trying to come up with a solution to my gas gauge issue (inspection/correction) as I write this review. Overall you guys are awesome! My cars will always stay fit to drive with you guys taking care of them! JHO More

Great service every time I have service done here every one has been great. Arianna was very friendly and answered all my questions. one has been great. Arianna was very friendly and answered all my questions. More

It's good working with someone that understand the importance of having good customer service. Rick's always helps me get my 2015 Camaro in and out with updates and great customer service, at a fair p importance of having good customer service. Rick's always helps me get my 2015 Camaro in and out with updates and great customer service, at a fair price. AutoNation Chevrolet Valencia, very happy with the customer service. More

Rick Clark did a great job providing me service for my car, and charged me a very reasonable fee for the work I had done. car, and charged me a very reasonable fee for the work I had done. More

Rick was very helpful the entire time, updates were provided everyday, I am very happy with the customer service. provided everyday, I am very happy with the customer service. More