AutoNation Chevrolet Valencia - Service Center
Valencia, CA
512 Reviews of AutoNation Chevrolet Valencia - Service Center
The service representatives are great. The time it took to service my vehicle was on time as they stated. However, it appears that they are low on mechanics and my tires could not be rotat The time it took to service my vehicle was on time as they stated. However, it appears that they are low on mechanics and my tires could not be rotated. Thus, I have to take my vehicle back again. So this part is not great at all. More
You want an honest opinion, here it is. During my last visit, I again had to go hunting for a service writer. I had an appointment and someone should have been there waiting for me as othe During my last visit, I again had to go hunting for a service writer. I had an appointment and someone should have been there waiting for me as other dealerships have done in the past. Also, after paying for the service, I again had to wait for someone to find my keyfob so I could leave. My vehicle was sitting there ready to go. While trying to find my keyfob, I didn't like seeing a chair in the doorway of the SR who had helped when I arrived. That was a clear indication that he was too busy and to go elsewhere. He did in fact help, but the chair was very clear. I understand that everyone has a job to do and can be busy, but your customers are the ones who pay the bills a saleries. We have a choice and can go elewhere. More
Lorenzo did a great job of listening to me about the services I wanted and then explained what was involved with those services and the costs. Overall impressed with Lorenzo and services I received. Tha services I wanted and then explained what was involved with those services and the costs. Overall impressed with Lorenzo and services I received. Thanks More