AutoNation Chevrolet Valencia - Service Center
Valencia, CA
512 Reviews of AutoNation Chevrolet Valencia - Service Center
Favorite and best dealership always have the best customer service especially the Services manager Matt! Trust this dealership so much I always know my jeep and dad's truck is in good hands here espe customer service especially the Services manager Matt! Trust this dealership so much I always know my jeep and dad's truck is in good hands here especially with technicians! 10/10 recommend Chevy Valencia. More
I’ve been to this dealership four different times. When I had Jerry Hicks my experience has been over the top. My last time I went it was for a tire replacement and my experience was terrible. I had t When I had Jerry Hicks my experience has been over the top. My last time I went it was for a tire replacement and my experience was terrible. I had to do my own follow up to let them know I had a tire plan and it took a full week to get it resolve and I was so dissatisfied with this dealership and a female advisor. Jerry is an awesome advisor and he goes above and beyond.. More
I made a service appointment online, drove to the dealer and met with the service rep Arianna Parraz who was waiting for me, quickly took care of the paperwork, and then hopped in the van to get shuttled t and met with the service rep Arianna Parraz who was waiting for me, quickly took care of the paperwork, and then hopped in the van to get shuttled to work. Two hours later I got a text message that the car was ready. I got I ride to the dealer from work, signed for the car, and drove off. It couldn't have been more efficient or easier. More
Rick was great from start to finish. I brought my Jeep Cherokee in for a fuel pump and some other maintenance in and out in 5 hours with no issues I highly recommend Rick and the team at I brought my Jeep Cherokee in for a fuel pump and some other maintenance in and out in 5 hours with no issues I highly recommend Rick and the team at AutoNation Chevrolet for any brand car for service More
Hi,I was very pleased with my service representative Steve Johnson! He was courteous helpful and took care of all my issues with my Corvette! I have dealt with him in the past and he’s always been excel Steve Johnson! He was courteous helpful and took care of all my issues with my Corvette! I have dealt with him in the past and he’s always been excellent! I would highly recommend him for service representation! People that gave me the shuttle rides to and from were also excellent Albert and Bruilio! They were courteous and very friendly! I will definitely deal with AUTONATION Chevrolet always!Thank you! More
Good customer service in service dept. My phoned-in appointment was not recorded on the service schedule, but the service advisor took care of my car at that time. Much appreciated! My phoned-in appointment was not recorded on the service schedule, but the service advisor took care of my car at that time. Much appreciated! More
Every single representative was friendly courteous and helpful. The time waiting was very short and I really happy because they were upfront and honest. helpful. The time waiting was very short and I really happy because they were upfront and honest. More
I was having issues with this dealership over the past. I have to say Rick Clark in service made me want to come back here. He was AWESOME. He needs a raise!!! I have to say Rick Clark in service made me want to come back here. He was AWESOME. He needs a raise!!! More