Back

AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
512 Reviews

512 Reviews of AutoNation Chevrolet Valencia - Service Center

Sort by
August 30, 2022

Favorite and best dealership always have the best customer service especially the Services manager Matt! Trust this dealership so much I always know my jeep and dad's truck is in good hands here espe More

by cortezlexie02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt service manager
Sep 03, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 27, 2022

I’ve been to this dealership four different times. When I had Jerry Hicks my experience has been over the top. My last time I went it was for a tire replacement and my experience was terrible. I had t More

by Black Beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
Aug 31, 2022 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Aug 31, 2022 -

Black Beast responded

If you read my email the statement made was not the case when I dealt with my tire. And I had to go home and do the research myself and call the service person and give that person the info in order to get my tires replaced. It took almost a week to get my tire replaced.

August 26, 2022

They are always friendly and always calls me to update status of my vehicle. Thank you Chevrolet Valencia. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

I made a service appointment online, drove to the dealer and met with the service rep Arianna Parraz who was waiting for me, quickly took care of the paperwork, and then hopped in the van to get shuttled t More

by tomstouffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Parraz
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

Rick was great from start to finish. I brought my Jeep Cherokee in for a fuel pump and some other maintenance in and out in 5 hours with no issues I highly recommend Rick and the team at More

by tquartarone
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Feel free to stop by if you ever need any more help.

August 24, 2022

Hi,I was very pleased with my service representative Steve Johnson! He was courteous helpful and took care of all my issues with my Corvette! I have dealt with him in the past and he’s always been excel More

by Ewhite9206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 24, 2022

Good customer service in service dept. My phoned-in appointment was not recorded on the service schedule, but the service advisor took care of my car at that time. Much appreciated! More

by djtdowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Clark
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9107. We hope to hear from you.

August 21, 2022

Every single representative was friendly courteous and helpful. The time waiting was very short and I really happy because they were upfront and honest. More

by Elnikoya12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariana
Aug 26, 2022 -

AutoNation Chevrolet Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2022

Took my truck in for a service and had to go back 4 times for them not to fix a problem they caused,stay away from this place More

by kjeafc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
Aug 25, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (661) 200-9107 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 19, 2022

I was having issues with this dealership over the past. I have to say Rick Clark in service made me want to come back here. He was AWESOME. He needs a raise!!! More

by stsmith5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Clark
Aug 24, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
28
...