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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
512 Reviews

512 Reviews of AutoNation Chevrolet Valencia - Service Center

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September 26, 2022

I have gone to this dealership over 12 years now, and I always was treated well and helped! I specially like my service advisor Steven Johnson, who is on top of all my concerns, and dealt with each one app More

by Ingrid Bigley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
Oct 01, 2022 -

AutoNation Chevrolet Valencia responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 25, 2022

Not people friendly, never notified me when my car was ready, I had to ask about the status of my car, waited almost 3 hours for an oil change and tire rotation. Who knows when my car was actually ready. More

by jafigueroa818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey
Sep 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9107 to discuss what we can do to help.

September 25, 2022

The service at this dealership is always consistent. My service agent always goes way beyond and keeping me informed of any changes that may come up. Thank you Dante for everything and thank you Valenci More

by jlankford1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Mastroianni
Sep 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 30, 2022 -

jlankford1956 responded

Thank you for reaching out to me and yes I will always continue to use this dealership. My service advisor Dante Mastroianni has been awesome to work with and I will always request him in the future. I have shared my experiences with my family and advised them to use this dealership and of course ask for Dante as their advisor. Thank you auto nation

September 25, 2022

The service department at this dealership is always friendly, responsive, and thorough. Casey was quick to provide feedback and ultimately delivered an exceptional service. More

by Agent_22007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Wright
Sep 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 24, 2022

very quick service, dedicated and friendly. They suggested extra services and recommended future safety services. More

by jonnigh777pw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey
Sep 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 23, 2022

Extraordinary speed rational pricing Rare today ,Incredible actually ,I highly recommend them for vehicle repair More

by ibew70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Sep 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 22, 2022

Was a terrible experience. I was charge over the estimate. I waited 1hour and 45 minutes for suttle. The agent actually admitted they forgot about me I would never come back ‼ More

by lleeclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason ???
Sep 25, 2022 -

AutoNation Chevrolet Valencia responded

Hi Lleeclark, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9107. We hope to hear from you.

September 21, 2022

Thank you advisor Casey Wright on helping me with my service when all the unforeseeable problems came up. He kept me updated on my cars progress. More

by Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Wright
Sep 25, 2022 -

AutoNation Chevrolet Valencia responded

Hi Vicki, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 19, 2022

Great service! !! I was able to change my appt time the same day. The service was fast they gave me a ride to the mall nearby and picked me up when my service was co More

by Angie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adriana
Sep 22, 2022 -

AutoNation Chevrolet Valencia responded

Hi Angie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2022

Steve took great care of me and even stayed late at work just to be sure my car was finished and we’ll taken care of. More

by Farach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson, Richard Clark
Sep 21, 2022 -

AutoNation Chevrolet Valencia responded

Hi Farach, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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