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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
520 Reviews

520 Reviews of AutoNation Chevrolet Valencia - Service Center

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December 02, 2022

Casey was a great help. Great job on the vehicle and your professional crew team More

by chrisdorowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Dec 05, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Casey here at AutoNation Chevrolet Valencia. If you need more help, our team is available to talk -- safe travels!

December 01, 2022

Great customer service, staff is very friendly. Rick the service director is 👌 absolutely the best More

by Sandydukic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Service Manager
Dec 02, 2022 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 29, 2022

Saturday walk in without a appointment, service manager and staff were able to work on my 2020 Silverado. Service advisor Lorenzo Garcia was even able to find a online coupon and my vehicle was ready to g More

by robherdez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Garcia
Nov 30, 2022 -

AutoNation Chevrolet Valencia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Feel free to stop by if you ever need any more help.

November 23, 2022

Infotainment center went blank, no radio or any other feature. Talked to Dante about this and made an appointment to get it checked. Turns out I needed a new radio, when the new one came in, made anoth More

by paul.lange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Nov 25, 2022 -

AutoNation Chevrolet Valencia responded

Hi Paul, Feel free to stop by if you ever need any more help. hank you for taking the time to share your feedback with us.

November 18, 2022

I love Valencia Chevy they are always very though and polite and accommodating . Do great work More

by esperanzatelford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante , Trianna
Nov 22, 2022 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 17, 2022

I took my car in for service. My advisor was Jerry, he was very informative of what service was needed. I picked up the car he was explaining the service details to me. I definite More

by CherS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Nov 22, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jerry here at AutoNation Chevrolet Valencia! We do hope we can be of assistance in the future. Take care!

November 17, 2022

I was very disappointed. I waited for 2 hours and my car never got serviced. I ended up leaving and probably won't go back. More

by dsport07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Garcia
Nov 22, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9107 to discuss what we can do to help.

November 15, 2022

Clean facility, friendly and helpful employees, knowledgeable Service managers, quick service, they even washed my car 😊 More

by Gma17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Nov 18, 2022 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 14, 2022

Service dept is great. However, on Saturdays they need a cashier, way to busy not to have one More

by Jasonraine78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 18, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.

November 14, 2022

Communication is Zero My car originally need to stay 6 days, on 7th day I don't receive any Status which I was assured by the SR Jerry that he would keep me updated on the status of my car. I had to cal More

by meyaz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry
Nov 18, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Valencia. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9107 to discuss what we can do to help.

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