AutoNation Chevrolet Valencia - Service Center
Valencia, CA
520 Reviews of AutoNation Chevrolet Valencia - Service Center
Saturday walk in without a appointment, service manager and staff were able to work on my 2020 Silverado. Service advisor Lorenzo Garcia was even able to find a online coupon and my vehicle was ready to g and staff were able to work on my 2020 Silverado. Service advisor Lorenzo Garcia was even able to find a online coupon and my vehicle was ready to go much faster than expected! More
Infotainment center went blank, no radio or any other feature. Talked to Dante about this and made an appointment to get it checked. Turns out I needed a new radio, when the new one came in, made anoth feature. Talked to Dante about this and made an appointment to get it checked. Turns out I needed a new radio, when the new one came in, made another appointment to get it installed. Dante handled the service and helped pair my phone to the new radio. With a coupon from ANC, I saved 10% off the total. Very happy with service and service advisor. More
I took my car in for service. My advisor was Jerry, he was very informative of what service was needed. I picked up the car he was explaining the service details to me. I definite My advisor was Jerry, he was very informative of what service was needed. I picked up the car he was explaining the service details to me. I definitely will be going back because of Jerry. More
Communication is Zero My car originally need to stay 6 days, on 7th day I don't receive any Status which I was assured by the SR Jerry that he would keep me updated on the status of my car. I had to cal days, on 7th day I don't receive any Status which I was assured by the SR Jerry that he would keep me updated on the status of my car. I had to call twice no luck and he don't return calls until leave text message he answer on 8th day that my car will be ready that day and he will let me know the time but never send another message until next day that I text him again about the status Rep Jerry has not called or updated as I expected with my previous experience in another dealers. A client should not have to chase around for information on their vehicle. I am incredibly disappointed also because my car wasn't washed I expect that at least delivery clean after 9 days More