AutoNation Chevrolet Valencia - Service Center

Service dept is great. However, on Saturdays they need a cashier, way to busy not to have one However, on Saturdays they need a cashier, way to busy not to have one More

Communication is Zero My car originally need to stay 6 days, on 7th day I don't receive any Status which I was assured by the SR Jerry that he would keep me updated on the status of my car. I had to cal days, on 7th day I don't receive any Status which I was assured by the SR Jerry that he would keep me updated on the status of my car. I had to call twice no luck and he don't return calls until leave text message he answer on 8th day that my car will be ready that day and he will let me know the time but never send another message until next day that I text him again about the status Rep Jerry has not called or updated as I expected with my previous experience in another dealers. A client should not have to chase around for information on their vehicle. I am incredibly disappointed also because my car wasn't washed I expect that at least delivery clean after 9 days More

the people are so nice and get the job done with out waiting for ever like at the GMC dealership down the street. My rep was great and told me everything i needs to know and the coast of repairs. waiting for ever like at the GMC dealership down the street. My rep was great and told me everything i needs to know and the coast of repairs. More

We love Auto Nation! Our service manage Steve Johnson is always ready to help us with friendly and speedy service. Whether we make an appointment, or just drop in, we ar Our service manage Steve Johnson is always ready to help us with friendly and speedy service. Whether we make an appointment, or just drop in, we are always well-taken care of. More

Had a little deal where I needed to take my truck in as an emergency spoke to Jerry in the service department and was super helpful and very good to work with highly recommend him good people skills and ve an emergency spoke to Jerry in the service department and was super helpful and very good to work with highly recommend him good people skills and very professional More

Jerry is the best! ! He is Always very helpful with a great vibe!! I enjoy coming to this location because of him ! He is Always very helpful with a great vibe!! I enjoy coming to this location because of him More

Jerry provided great customer service. . Service was completed in a timely manner. Thank you Jerry . Service was completed in a timely manner. Thank you Jerry More

I take my car for transmission issues, they keep it for 5 days , and the and they told me, that was nothing wrong it’s it that was normal, but they did the oil, change with out asking me , I did not take it days , and the and they told me, that was nothing wrong it’s it that was normal, but they did the oil, change with out asking me , I did not take it for oil change, Thad car barely have 4000 miles the manufacturer recommended to do the first oil change at 7500 miles and change that DCT filter at the same time, when I pick up the car they was same issues, with the tire pressure, the gay to take care that problem, sit in the car direct wit work clothes, did not not use anything to protect the Upholstery, it Olson have drops of oil in the paint on the driver side , totally disappointed with this visit More

Dante was great! Very communicative and helpful. AutoNation Chevrolet was able to work with and accommodate my very limited schedule so that I didn't have to go out o Very communicative and helpful. AutoNation Chevrolet was able to work with and accommodate my very limited schedule so that I didn't have to go out of my way to drop off or pick up my vehicle. They made it easy! More

I scheduled an appointment on line days before, For an oil change . Got to the dealership at 8:40am. As I entered there was a lady that took down my name and confirmed my appointment, she said have a seat oil change . Got to the dealership at 8:40am. As I entered there was a lady that took down my name and confirmed my appointment, she said have a seat be with you shortly. 40 minutes later another service advisor ask if I been help. Told him no as I was ready to walk out. He checked with someone and told me my service advisor will be with me in a minute. Now been there waiting for just under an hour. Service advisor then took my info arrange for a ride home and I left the dealership. At approximately 3:45 pm the service advisor called to tell me my truck was ready. Wow! Over 5 hours for a simple oil change. Not acceptable. More