AutoNation Chevrolet Valencia - Service Center
Valencia, CA
519 Reviews of AutoNation Chevrolet Valencia - Service Center
Dante has been my service rep the last few visits, he had been absolutely great to work with. Went over everything with me, offered some recommendations needed next service and was an overall great experien been absolutely great to work with. Went over everything with me, offered some recommendations needed next service and was an overall great experience. More
I took my truck in for an oil change at 10 am and hot it back at 5 pm, way too long for an oil change. Also when I bought the truck the dealer made another key for me and now the key does not work and they back at 5 pm, way too long for an oil change. Also when I bought the truck the dealer made another key for me and now the key does not work and they want to charge me $326 for a new key when they should replace it for free since it was their new key that went bad, just bad customer service, also they did not rotate my tires as I was told is part of the service More
I went for an oil change service and waited for 4. 5 hours. But the service advisor was polite and honest to apologized for the inconvenience and explained that they were short of technicians on that d 5 hours. But the service advisor was polite and honest to apologized for the inconvenience and explained that they were short of technicians on that day. And as compensation for the inconveniences, the oil change is free of charges. More
Came to the dealer for an oil change as I received an email promotion to have one done with a $20-$30 discount depending on the brand of oil I went with. I chose the $20 dollar discount option but this w email promotion to have one done with a $20-$30 discount depending on the brand of oil I went with. I chose the $20 dollar discount option but this was not honored after being told they would. More
The facility was very clean and inviting. My service writer Kenny explained to me very clearly how my appointment would play out that morning. Eddy at the parts counter was also very helpful. My service writer Kenny explained to me very clearly how my appointment would play out that morning. Eddy at the parts counter was also very helpful. Both of these employees were a pleasure to work with. While I was waiting I walked around the new car lot and was approached by a very friendly salesman, who I told I wasn’t in the market for a new car but he walked with me and answered all questions. Highly recommended this Service department. Will be back! More
The service department is very knowledgeable with my vehicle, The service writer Joe is very helpful through managing and keeping me updated with the repairs at hand.My truck was washed and ready for me vehicle, The service writer Joe is very helpful through managing and keeping me updated with the repairs at hand.My truck was washed and ready for me when I picked it up, that means a lot to me. More
Went for regular oil change and tire rotation service for my car. Advisor couldn’t find my appointment, however took me in as normal without hesitation. Maintenance reminder was reset and vehicle was returne my car. Advisor couldn’t find my appointment, however took me in as normal without hesitation. Maintenance reminder was reset and vehicle was returned to me clean. Good service. More
It' a no-brainer for us, Autonation Chevrolet is family and treats us like it! Steve Johnson is ALWAYS there for us and consistently delivers quality service every time. Thank you! and treats us like it! Steve Johnson is ALWAYS there for us and consistently delivers quality service every time. Thank you! More