AutoNation Chevrolet Valencia - Service Center

Steve always manages to take care of my issues even though he is usually swamped with his own issues. though he is usually swamped with his own issues. More

Let me start with scheduling. I have taken my truck here for service several times prior and needed to bring it in for a noise coming from either the drive/suspension or transmiss I have taken my truck here for service several times prior and needed to bring it in for a noise coming from either the drive/suspension or transmission. Received an inspection report noting attention needed on things that aren't an issue (i.e. oil change, which was done three days prior) and not calling out VERY obvious things (i.e. ABS dash light, airbag dash light, rear center brake light). The technician was unable to duplicate the noise and nothing was found in the drive/suspension. The transmission was unable to be looked at as the transmission tech was scheduled more than a week out. Upon pickup, I was told by the service writer that sometimes what is found is a function of the technician. If a vehicle comes in with a complaint, it should not leave without, at least, a diagnosis of that complaint. More

Dante has been consistently outstanding. He is friendly, detailed, and honest. I can always count on Mike Sellheim to assist as well. He is friendly, detailed, and honest. I can always count on Mike Sellheim to assist as well. More

My service person was Jerry Hicks. He is always very informative and answers all my questions. I have always had a good experience at Valencia Chevrolet. He is always very informative and answers all my questions. I have always had a good experience at Valencia Chevrolet. More

Doesn't matter if it's a Ford Chevy Dodge Jeep Toyota this dealership will work on it and get it done right the first time and fast! Hats off to Rick and his team for getting my car done quickly at a rea this dealership will work on it and get it done right the first time and fast! Hats off to Rick and his team for getting my car done quickly at a reasonable price I highly recommend this dealership More

Have had 3 service appointments at the service center. Steve and the staff the shuttle drivers at the service center are the best. I appreciate the kind quick service. Great communication! I already reco Steve and the staff the shuttle drivers at the service center are the best. I appreciate the kind quick service. Great communication! I already recommended the service dept to my sister More

This dealership has the best service department. The service advisor Steve is the the most helpful advisor!I always appreciate his help and kindness at each service. The service advisor Steve is the the most helpful advisor!I always appreciate his help and kindness at each service. More

My service technician is fantastic and honest. The automated systems are difficult to work with. Chevy Autonation will send a video of whatever is going on with your car from their garage. The The automated systems are difficult to work with. Chevy Autonation will send a video of whatever is going on with your car from their garage. The videos are unintelligible and that's about all you have to work with because they probably won't call you back in a timely fashion. More

The people are friendly and helpful. The service team is knowledgeable and took good care of us The service team is knowledgeable and took good care of us More

Had some warranty (extended warranty) work done that took 4 days (would have thought a knock sensor would only take a day or two). The work was done well and there was no charge. 4 days (would have thought a knock sensor would only take a day or two). The work was done well and there was no charge. More