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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
512 Reviews

512 Reviews of AutoNation Chevrolet Valencia - Service Center

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March 24, 2023

Good communication with Casey helped narrowing down the problem and lead to a good solution. More

by HK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Wright
Mar 28, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 20, 2023

Car running great now. However, it took 3 days and better, more pro-active communication would have been greatly appreciated. More

by AutoNation Chevrolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smith, John
Mar 24, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Well took my car in for a service, 4 miles on the way home my tire pressure sender comes on I turn around and go back the the dealership and they tell me I need to deal with it else where instead of look More

by hamburgmatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Mar 19, 2023 -

AutoNation Chevrolet Valencia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9107 to discuss what we can do to help.

March 16, 2023

Very nice facilities seems like that might be understaffed as far as being able to get questions answered in the service department. More

by Richardgarcia0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Various
Mar 20, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 13, 2023

Very nice people they got the job done friendly staff nice inventory thanks guys appreciate you guys. More

by tahoesteve04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Mar 14, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 14, 2023 -

tahoesteve04 responded

Loving my new truck thanks guys

March 12, 2023

Was very helpful and very profesional and will recommend this Valencia Chevy dealer to anyone More

by sammagana07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 14, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2023

This was our first time going here for service, but it was easy in and out, and Jerry Hicks was great! More

by Amylou02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
Mar 14, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 10, 2023

I brought my 1500 Silverado in due to a loud sound that would occur when driving only in certain windy conditions, so it was very hard to duplicate. I presented video to the service member that was assisti More

by Shane Seacord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Clark, Jerry Hicks
Mar 13, 2023 -

AutoNation Chevrolet Valencia responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2023

Worst experience ever,service department was horrible and full of lies.My car sat in parking lot for a month and when trying to get in contact with service the manager that was also challenging,just sent to More

by busyjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
Mar 12, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 07, 2023

The manager was great. service exalant .both werr clear on what was needed . All work was don to perfection. More

by Hmayaoption1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 11, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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