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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
516 Reviews

516 Reviews of AutoNation Chevrolet Valencia - Service Center

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March 31, 2023

Exceptional automotive service at this dealership. Friendly atmosphere, clean facilities and my car was finished just as Steve Johnson promised. Have always had my car serviced at the Valencia Auto Na More

by Larry Andrew Coia Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson, Chuck Coia
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hi Larry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Had car serviced and the service rep was on the ball getting me in and on my way. Prior service reps were not as efficient. More

by srbinc11
Recommend Dealer
Yes
Employees Worked With
Dante Mastroianni
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

Friendly people, the service dept is great fixing just want needs to be fixed with no additional add on charges. More

by Fisherduo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 29, 2023

Excellent service as always. Steve Johnson took care of me updated on the time the truck would be ready and it was ready on time . Truck got cleaned and service was great…. More

by Kosta0012
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
Apr 01, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 24, 2023

Good communication with Casey helped narrowing down the problem and lead to a good solution. More

by HK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Wright
Mar 28, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 20, 2023

Car running great now. However, it took 3 days and better, more pro-active communication would have been greatly appreciated. More

by AutoNation Chevrolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smith, John
Mar 24, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Well took my car in for a service, 4 miles on the way home my tire pressure sender comes on I turn around and go back the the dealership and they tell me I need to deal with it else where instead of look More

by hamburgmatthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Mar 19, 2023 -

AutoNation Chevrolet Valencia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9107 to discuss what we can do to help.

March 16, 2023

Very nice facilities seems like that might be understaffed as far as being able to get questions answered in the service department. More

by Richardgarcia0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Various
Mar 20, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 13, 2023

Very nice people they got the job done friendly staff nice inventory thanks guys appreciate you guys. More

by tahoesteve04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko
Mar 14, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 14, 2023 -

tahoesteve04 responded

Loving my new truck thanks guys

March 12, 2023

Was very helpful and very profesional and will recommend this Valencia Chevy dealer to anyone More

by sammagana07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 14, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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