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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
512 Reviews

512 Reviews of AutoNation Chevrolet Valencia - Service Center

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April 07, 2023

I truly appreciate AutoNation Chevrolet and the excellent service the offer and provide. Everyone is helpful, friendly and it really makes you want to come there to have your car serviced. Steve Johnson is m More

by cristinathompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson, Casey Wright
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Steve and Rick always provide great service and take care of their customers. I bring my personal and work vehicles to Chevy Autonation because of the quality customer service and great work of the mechanic More

by Jim M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve , Rick
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi Jim, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 07, 2023

Awful service for repair. Didn't finish job and zero customer service. They need to teach staff better customer care and call back customers to pick up car even though they co More

by Edandmel99
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember.
Apr 21, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Valencia. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9107 to discuss what we can do to help.

April 01, 2023

It was time for oil & filter change and rotation. Needed brakes & tires checked also. Dante took excellent care of my needs as usual. Fine job! More

by paul.lange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

March 31, 2023

Exceptional automotive service at this dealership. Friendly atmosphere, clean facilities and my car was finished just as Steve Johnson promised. Have always had my car serviced at the Valencia Auto Na More

by Larry Andrew Coia Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson, Chuck Coia
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hi Larry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

I have always had excellent results with the service department. Dante took care of my issues and kept me informed. More

by Mark Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 03, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

March 31, 2023

Chevy of Valencia is has always taken care of my needs, they have me in and out in no time. More

by smurga006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are so happy to read such a great review about AutoNation Chevrolet Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Had car serviced and the service rep was on the ball getting me in and on my way. Prior service reps were not as efficient. More

by srbinc11
Recommend Dealer
Yes
Employees Worked With
Dante Mastroianni
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 30, 2023

Friendly people, the service dept is great fixing just want needs to be fixed with no additional add on charges. More

by Fisherduo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 04, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 29, 2023

Excellent service as always. Steve Johnson took care of me updated on the time the truck would be ready and it was ready on time . Truck got cleaned and service was great…. More

by Kosta0012
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
Apr 01, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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