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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
512 Reviews

512 Reviews of AutoNation Chevrolet Valencia - Service Center

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June 02, 2023

Best autonation in the area, been having service done 4 consecutive years, always attentive, keeping their promises, just excellent service! Great leader Rick, you won’t be disappointed. Thanks 🙏🏼 More

by Cervantes.Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 05, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Cassey is one of the best guys working at the service department “ he handled my vehicle needs in a very professional way. Kept me updated all the times. He is super friendly and caring person, More

by Rkarimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jun 05, 2023 -

AutoNation Chevrolet Valencia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 31, 2023

He was awesome and fast and very kind and got what we needed and got it done More

by Bulldogs4443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 05, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

The car was returned to me in the time it was promised. I might have to return if a different issue continues More

by Carnut
Recommend Dealer
Yes
Employees Worked With
Lorenzo Garcia
Jun 01, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2023

AutoNation of Chevrolet of Valencia provided excellent customer service as always. Steven Johnson and the technician who worked on my vehicle got it done sooner than expected with A+ quality work. More

by rponekjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
May 31, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Had a bad experience with both the service advisor and service tech in not following directions which lead to them not completing the work. I filed a complaint with the service manager, Rick, and he was More

by sboogiebogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Rick
May 30, 2023 -

AutoNation Chevrolet Valencia responded

Thank you for taking the time to share your feedback with us and bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 26, 2023

The requested service was not completed as requested, and when I picked up the vehicle the recommended service what I originally took it for was not completed. I received a call to let me know that the neutr More

by barnman98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry H
May 30, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9107 -- we hope to hear from you soon.

May 26, 2023

They finally received the part for my truck. Installed and reprogrammed the software. Everything works great. More

by Mark Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
May 31, 2023 -

AutoNation Chevrolet Valencia responded

We are pleased to hear you had such a positive experience with us, Mark! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

I called the dealer early morning requesting my car recall service and the lady answered my call was very helpful by giving me appointment at 11:00 AM same morning and I took my car over their and the More

by Amtrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Dante
May 26, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

May 19, 2023

The service. advisors.are the best. They keep you informed on.the progress of Your vehicles progress and what the problem is and the cost of the repair. Very know More

by Connie_ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks, Steven Johnson
May 22, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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