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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
516 Reviews

516 Reviews of AutoNation Chevrolet Valencia - Service Center

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June 05, 2023

I had a good sales experience and I'm extremely happy with Dante and the sevice team. More

by winsue3725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jun 08, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

The repair was done quickly and I was kept informed about the whole process. I will be using them again if I need more work done. Thank you! More

by nickfranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
Jun 08, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2023

Made an appointment to have an oil change and regular service done on my vehicle and my service adviser (Lorenzo) was unfriendly, uninterested and curt! He said told me that they were busy and the appoi More

by Toothles12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo
Jun 05, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 200-9107 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 03, 2023

Very happy my Impala was able to be fixed. Jerry did a good job an letting me know the process of the work. Thank you Cesar Corrales More

by Cescor71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 07, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 02, 2023

Best autonation in the area, been having service done 4 consecutive years, always attentive, keeping their promises, just excellent service! Great leader Rick, you won’t be disappointed. Thanks 🙏🏼 More

by Cervantes.Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 05, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Cassey is one of the best guys working at the service department “ he handled my vehicle needs in a very professional way. Kept me updated all the times. He is super friendly and caring person, More

by Rkarimee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jun 05, 2023 -

AutoNation Chevrolet Valencia responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 31, 2023

He was awesome and fast and very kind and got what we needed and got it done More

by Bulldogs4443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 05, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 29, 2023

The car was returned to me in the time it was promised. I might have to return if a different issue continues More

by Carnut
Recommend Dealer
Yes
Employees Worked With
Lorenzo Garcia
Jun 01, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2023

AutoNation of Chevrolet of Valencia provided excellent customer service as always. Steven Johnson and the technician who worked on my vehicle got it done sooner than expected with A+ quality work. More

by rponekjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Johnson
May 31, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Had a bad experience with both the service advisor and service tech in not following directions which lead to them not completing the work. I filed a complaint with the service manager, Rick, and he was More

by sboogiebogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Rick
May 30, 2023 -

AutoNation Chevrolet Valencia responded

Thank you for taking the time to share your feedback with us and bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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