AutoNation Chevrolet Valencia - Service Center
Valencia, CA
516 Reviews of AutoNation Chevrolet Valencia - Service Center
Made an appointment to have an oil change and regular service done on my vehicle and my service adviser (Lorenzo) was unfriendly, uninterested and curt! He said told me that they were busy and the appoi service done on my vehicle and my service adviser (Lorenzo) was unfriendly, uninterested and curt! He said told me that they were busy and the appointment should take about 2 hrs, however it took over 4hrs with no heads up from the adviser! I am a professional healthcare provider that runs my own business, so I know that my patients time is very valuable. I had other appointments that I had to reschedule and it was just very disappointing and I do not recommend this dealership for any service! More
Best autonation in the area, been having service done 4 consecutive years, always attentive, keeping their promises, just excellent service! Great leader Rick, you won’t be disappointed. Thanks 🙏🏼 consecutive years, always attentive, keeping their promises, just excellent service! Great leader Rick, you won’t be disappointed. Thanks 🙏🏼 More
Cassey is one of the best guys working at the service department “ he handled my vehicle needs in a very professional way. Kept me updated all the times. He is super friendly and caring person, department “ he handled my vehicle needs in a very professional way. Kept me updated all the times. He is super friendly and caring person, More
AutoNation of Chevrolet of Valencia provided excellent customer service as always. Steven Johnson and the technician who worked on my vehicle got it done sooner than expected with A+ quality work. customer service as always. Steven Johnson and the technician who worked on my vehicle got it done sooner than expected with A+ quality work. More
Had a bad experience with both the service advisor and service tech in not following directions which lead to them not completing the work. I filed a complaint with the service manager, Rick, and he was service tech in not following directions which lead to them not completing the work. I filed a complaint with the service manager, Rick, and he was able to get the work completed for me. I will go back, but Rick will be the only person I deal with there. More