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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
513 Reviews

513 Reviews of AutoNation Chevrolet Valencia - Service Center

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June 15, 2023

They tried everything to get the engine light to turn back on, as it was coming on and off right before smog time! More

by patinasoulinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Wright
Jun 20, 2023 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 14, 2023

My experience was great Steve did an outstanding job. Fixed my issue and my car was ready on timev More

by fg159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 19, 2023 -

AutoNation Chevrolet Valencia responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 14, 2023

Casey and the mechanics found the issue fast and it was fixed correctly. Very happy with the communication and service. More

by Mattcaldaronello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jun 19, 2023 -

AutoNation Chevrolet Valencia responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 14, 2023

Steve Johnson at Valencia AutoNation Chevrolet is absolutely the best service tech I've ever worked with. This is my third Suburban that he's helped me with. He's hard-working and honest as they come More

by Mlundjkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Jun 19, 2023 -

AutoNation Chevrolet Valencia responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 12, 2023

Friendly and professional staff. They always make everything so easy to handle when I come in for service. More

by k.tarleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Jun 19, 2023 -

AutoNation Chevrolet Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 08, 2023

Steve Johnson was my service advisor. He did an excellent job of getting me in and out in a timely manner. This is very appreciated. More

by rubman03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Jun 13, 2023 -

AutoNation Chevrolet Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 07, 2023

Jerry was so helpful and efficient. The inspection was thorough and honest Thank you to the team. . More

by Cherrycoke3031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 09, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2023

I had a good sales experience and I'm extremely happy with Dante and the sevice team. More

by winsue3725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jun 08, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

The repair was done quickly and I was kept informed about the whole process. I will be using them again if I need more work done. Thank you! More

by nickfranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hicks
Jun 08, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2023

Made an appointment to have an oil change and regular service done on my vehicle and my service adviser (Lorenzo) was unfriendly, uninterested and curt! He said told me that they were busy and the appoi More

by Toothles12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo
Jun 05, 2023 -

AutoNation Chevrolet Valencia responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (661) 200-9107 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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