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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
512 Reviews

512 Reviews of AutoNation Chevrolet Valencia - Service Center

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September 17, 2024

Quick amazing service, Dante and team make you feel safe leaving your cars with them and not like other dealers. Service department rocks too, very helpful and knowledgeable. Got the parts I needed to Dante More

by melissaamberjean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante, service team & parts team
Sep 21, 2024 -

AutoNation Chevrolet Valencia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Joe, was very kind and did show interest to help me, and offered me a ride to home... More

by rrg1553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 20, 2024 -

AutoNation Chevrolet Valencia responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2024

Once again I received Excellent service on my 2010 Silverado and Great customer service from Steve Johnson. Which is what I’ve come to expect from AutoNation Chevrolet Valencia. More

by Dan V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Aug 12, 2024 -

AutoNation Chevrolet Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

Dante has been my service rep the last few visits, he had been absolutely great to work with. Went over everything with me, offered some recommendations needed next service and was an overall great experien More

by Mike T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
Jul 15, 2024 -

AutoNation Chevrolet Valencia responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. If you ever need help, just give us a call. Happy motoring!

July 10, 2024

I took my truck in for an oil change at 10 am and hot it back at 5 pm, way too long for an oil change. Also when I bought the truck the dealer made another key for me and now the key does not work and they More

by Rafa1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso
Jul 11, 2024 -

AutoNation Chevrolet Valencia responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (661) 200-9107 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

June 17, 2024

I went for an oil change service and waited for 4. 5 hours. But the service advisor was polite and honest to apologized for the inconvenience and explained that they were short of technicians on that d More

by to2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 19, 2024 -

AutoNation Chevrolet Valencia responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

Came to the dealer for an oil change as I received an email promotion to have one done with a $20-$30 discount depending on the brand of oil I went with. I chose the $20 dollar discount option but this w More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorenzo
Jun 19, 2024 -

AutoNation Chevrolet Valencia responded

Hi George, thank you for letting us know about your recent visit to AutoNation Chevrolet Valencia. Please contact us at (661) 200-9107 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 27, 2024

The facility was very clean and inviting. My service writer Kenny explained to me very clearly how my appointment would play out that morning. Eddy at the parts counter was also very helpful. More

by Theo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny and Eddy
May 28, 2024 -

AutoNation Chevrolet Valencia responded

Hello Theo, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 16, 2024

The service advisors are always helpful and the service is always quicker than I think it’ll be. More

by roseycoia2k
Recommend Dealer
Yes
Employees Worked With
kenny
May 17, 2024 -

AutoNation Chevrolet Valencia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Valencia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 10, 2024

The service department is very knowledgeable with my vehicle, The service writer Joe is very helpful through managing and keeping me updated with the repairs at hand.My truck was washed and ready for me More

by 1932 Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
May 12, 2024 -

AutoNation Chevrolet Valencia responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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