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AutoNation Chevrolet Timonium - Service Center
Timonium, MD
271 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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271 Reviews of AutoNation Chevrolet Timonium - Service Center
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February 25, 2021
I just happen to be browsing some of the other reviews as i wroteone earlier and i believe it is true as stated the 90 day warranty is a sales promotion they stretch everything out till you are out of warran i wroteone earlier and i believe it is true as stated the 90 day warranty is a sales promotion they stretch everything out till you are out of warranty my cabin filter was filthy as well a air and my back seats cushion was falling off back was told after i purchased that no more money would be put into the vehicle after being told by salesman that everything was covered except some electric very shady sales and service seem like they work hand and hand not to stand up to their end of deal just get your money and you can hit the rd jack and tell your story walking we hear you but dont care i was told i should of bought a new car but u sold me car that you said was nationwide certified with no remorse if u dont back your vehicles why sell it bottom line and then had the nerve to say we dont know to much about honda in service so i asked can i take elsewhere and let them examine the vehicle i was told no they will not honor only there tech can diagnose which leaves me at the mercy of them not wanting to fix my vehicle then if im not mistaken vehicle was serviced with all aftermarket parts they told me where honda parts very shaky dealership from sales to service More
by MR J
Employees Worked With
Sales and service
April 27, 2020
Brennan always gives excellent customer service and everyone is always nice. I purchased my car from here and my experience in coming here is always pleasant. everyone is always nice. I purchased my car from here and my experience in coming here is always pleasant. More
by Happy
Employees Worked With
Brennan
April 14, 2019
Very good service experience. Service Brandon was very helpful with all my questions about my car.the lady at the customer service fest was very nice. Overall everything was good. Service Brandon was very helpful with all my questions about my car.the lady at the customer service fest was very nice. Overall everything was good. More
by Sussie
Employees Worked With
Brandon
April 12, 2019
2 vehicles - Oil Changes, wiper blades, cabin filter. Brennan Stewart has always been professional at all times. Takes his time explaining everything that's going on with my vehicles. Keeps me up to date Brennan Stewart has always been professional at all times. Takes his time explaining everything that's going on with my vehicles. Keeps me up to date on services that are needed. No problem getting an appointment. He always works around my schedule. More
by CodyDog
Employees Worked With
Brennan Stewart
April 09, 2019
Professional 100% Always very professional, from selling you a vehicle to getting you into the shop for repairs or upgrades and or and type of service you may need...th Always very professional, from selling you a vehicle to getting you into the shop for repairs or upgrades and or and type of service you may need...the team here all have one goal in mind and that is to make sure your completely happy and satisfied....I drive 40 mins, cause its completely worth it to me... More
by Fleetdude#1
Employees Worked With
Brennan
March 14, 2019
oil change and heated steering wheel fixed I came in a few months ago because my heated steering wheel would sometimes work but most of the time, it did not work. They told me it did work and I came in a few months ago because my heated steering wheel would sometimes work but most of the time, it did not work. They told me it did work and that I kept my car too warm and if I was still having issues, to schedule for an overnight drop off and a loaner car. So a few months later, I needed my oil change and my steering wheel still did not work so I told them I could drop it off Wednesday afternoon and I needed a loaner car. I made this appointment a week in advance. I show up to my appointment and am told a loaner car is not available but they will still look at it or I could bring it back the next day. I did not have time to wait there all day for them to fix the steering wheel when they couldn't fix it the first time. I also had to work the next day. I told them no thanks ill take it to autonation in laurel when this semester is over for them to actually fix it. More
by victoriabosse
Employees Worked With
don't remember his name
October 27, 2018
Lemon Law Ever since I purchased my 2009 GMC YUKON from there its been in and out of there shop. I understand that I only had a limited warranty for 30 day or Ever since I purchased my 2009 GMC YUKON from there its been in and out of there shop. I understand that I only had a limited warranty for 30 day or 1000 miles and it looks like they're using that 1000 miles up to so call repair my Yukon. Its been nothing but a nightmare. The steps will be Legal actions More
by Jjuan
Employees Worked With
Brannan Steward
January 13, 2013
Very bad service. Inexperienced mechanics. Customer service counter rude. The online reputation is not accurate, do not go here. Incorrect alignment. Paint overspray from bodyshop covered entire vehicl service counter rude. The online reputation is not accurate, do not go here. Incorrect alignment. Paint overspray from bodyshop covered entire vehicle. Visit ANY other GM dealership and you will see the difference. DO NOT GO TO FOX TIMONIUM CHEVROLET! More
by johstamos3
Employees Worked With
Rob
