AutoNation Chevrolet Timonium - Service Center

I've been a service customer at Autonation Timonium for years. It's a good dealership, but I'm not as impressed by my recent experience. On the positive, the dealer fit me in same day after my check engi years. It's a good dealership, but I'm not as impressed by my recent experience. On the positive, the dealer fit me in same day after my check engine light went on, determined what was wrong and that it was covered under warranty, which was helpful. In addition, I had an oil change, tire rotation and safety inspection. In the past, tire pressure was checked and/or fixed during the inspection. This time nobody checked the tires, which were 5+pounds light. I had to stop at a gas station on my way home to fix this. Finally, it seemed like the technician must have been in a rush to finish my car since the plastic seat cover, floor mat, and numbered hang tag were strewn about the front. That kind of sloppiness makes me wonder what else was rushed? Overall, I still like this dealership and have recommended them to others, but I hope the high standards I came to expect return soon. More

Great service manager. Goes above and beyond to help his customers out. His name is jeff. Goes above and beyond to help his customers out. His name is jeff. More

This was the first visit for me and if my car needs any more servicing I will be back. Thanks more servicing I will be back. Thanks More

Staff was extremely helpful and friendly. I felt like I was in good hands here. I would recommend for sure. was in good hands here. I would recommend for sure. More

The staff is always extremely pleasant and very helpful. My appointment was the time promised. I always use AutoNation Chevrolet for my vehicle needs. My appointment was the time promised. I always use AutoNation Chevrolet for my vehicle needs. More

Great service, robin was excellent in getting me the right information. Al in all, just a very pleasurable experience. right information. Al in all, just a very pleasurable experience. More

To be honest it’s not what I’m used to. Frankel is hard to beat. I’ll have to visit a few more times to give a complete assessment of Chevy AutoNation. to beat. I’ll have to visit a few more times to give a complete assessment of Chevy AutoNation. More

My service rep Dennis was great. He advised me what the tech suggested for my 45,000 mile service. It was all done and ready to go a few hours later. I was also provided a health report for my vehicle. tech suggested for my 45,000 mile service. It was all done and ready to go a few hours later. I was also provided a health report for my vehicle. I will continue to use their services. I was very pleased with everything. More

Service rep very professional. Recall work was completed in a timely manner. Waiting room was comfortable. in a timely manner. Waiting room was comfortable. More

First time visiting the location. I usually went to the Cadillac dealership a few miles away. Which loses. The service staff from the Cadillac dealership is now there and the service was great as always. Cadillac dealership a few miles away. Which loses. The service staff from the Cadillac dealership is now there and the service was great as always. Brian and the staff did a great job. More