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AutoNation Chevrolet Timonium - Service Center
Timonium, MD
271 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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271 Reviews of AutoNation Chevrolet Timonium - Service Center
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February 25, 2022
I thought that I was having a problem with my transmission. I was charged $149 to evaluate the issue with the understanding that this would be applied if Auto Nation did the repair. The tech drov transmission. I was charged $149 to evaluate the issue with the understanding that this would be applied if Auto Nation did the repair. The tech drove my car and also placed it on a machine. No problem found with the transmission. They decided to breakdown my transmission before evaluating it further to find the specific problem. It turned out to be the wheel bearing. They repaired the wheel bearing and replaced my battery. My issue is that I’m not a mechanic. I bring my car to the expert to tell me what is wrong. Why would anyone breakdown a transmission if you found nothing wrong without checking out other options that it could be related to the sound you are hearing or what you may feel during a test drive. That should have been the last resource. I don’t feel that I should have been charged $149 when you are supposedly the expert and actually performed the repair. The work was excellent, but I have a very serious issue on how this matter was handled in regard to the tear-down of the transmission. More
by gailbridges
Employees Worked With
Winebrenner
February 24, 2022
Car was ready earlier than promised & Dennis didn’t try to sell me anything I didn’t need. Great job & I was very happy with the price & work that was done on my car. to sell me anything I didn’t need. Great job & I was very happy with the price & work that was done on my car. More
by Linda
Employees Worked With
Dennis
February 21, 2022
As a first time customer for servicing my Cadillac, I was very impressed with the great customer service from the time I made my appointment through the check out process. The service manager updated me on very impressed with the great customer service from the time I made my appointment through the check out process. The service manager updated me on the progress of my maintenance also. I will be returning to your dealership, thanks to the fantastic staff at AutoNation! More
by dgrote
Employees Worked With
Kelsey
February 16, 2022
Work was done in a timely manner. Explained what needed to be done in a way I understood. First visit there to have my Cadillac serviced. Will definitely go back Explained what needed to be done in a way I understood. First visit there to have my Cadillac serviced. Will definitely go back More
by Jackie
Employees Worked With
Brian Young and Carol
February 16, 2022
This is the dealer I chose to replace the battery in my Chevy Bolt. Their staff is consistently pleasant and professional, and the work was done quickly and well. Recommended. Chevy Bolt. Their staff is consistently pleasant and professional, and the work was done quickly and well. Recommended. More
by llachow
Employees Worked With
Jody and Jeffrey
