AutoNation Chevrolet Timonium - Service Center

The service department always exceeds expectations with kind and courteous customer service and knowledgeable mechanical staff. kind and courteous customer service and knowledgeable mechanical staff. More

Excellent service. Very clean. Very responsive and work was done in a timely manner. Will be back for next oil change. Very clean. Very responsive and work was done in a timely manner. Will be back for next oil change. More

I was wonderfully surprised that my oil change did not take long. The waiting area way well worth waiting in and beautifully designed. Thank you. The cashier was very curious, kind and pleasant. Greg take long. The waiting area way well worth waiting in and beautifully designed. Thank you. The cashier was very curious, kind and pleasant. Gregg is the greatest. He showed me where the lounge was and were the bathroom is located. I thank you for the hospitality. More

They were friendly, professional and honest. They advised me that I did not need brakes at this time. They advised me that I did not need brakes at this time. More

I appreciate it the service consultant Dennis Barnes and explain the service that I needed for my Traverse he also explain why the service was for my peace of mind he also told me what I needed to keep my w explain the service that I needed for my Traverse he also explain why the service was for my peace of mind he also told me what I needed to keep my warranty up and I think Him More

I have always gotten good service at Autonation. Yesterday was no exception. The service was done promptly and efficiently Yesterday was no exception. The service was done promptly and efficiently More

Great service and friendly staff. I was in and out in a timely manner. I previously utilized Frankel Cadillac for service, and I was worried about the change to AutoNation Chevrolet I was in and out in a timely manner. I previously utilized Frankel Cadillac for service, and I was worried about the change to AutoNation Chevrolet for service, but it was seamless. More

I take my car in for service and I cant thank Dennis Barnes for all his help and attention ! Barnes for all his help and attention ! More

Service was fast and done well. Overall smooth experience. I would take my vehicle back for future repairs. Overall smooth experience. I would take my vehicle back for future repairs. More

I made the service appointment with Frankel Cadillac a week before and I got an appointment time to arrive. I was greatly surprised when I arrived at Frankel Cadillac to find it closed. I called the numb week before and I got an appointment time to arrive. I was greatly surprised when I arrived at Frankel Cadillac to find it closed. I called the number on my appointment text to find out that Auto Nation was handling the service requests. It was only about 1/2 miles to get there and the receptionist was very polite. When I arrived at Auto Nation I saw Greg who was my service rep from Frankel. I was immediately put at ease because he took good care of my vehicle at Frankel. He took my vehicle in and when he discovered it was going to take longer than anticipated because of additional work need, he provided a way back home. The next day Hannibal arranged a vehicle to pick me up to get my Cadillac XTS. Greg even found a way to reduce my costs for the repairs by providing alternative cost reducing options. The customer service room was clean and comfortable. More