AutoNation Chevrolet Spokane Valley - Service Center

I came in for a service, and not one person said hello or acknowledged me. I had to say something to them then they all looked super crabby and they were rude!! or acknowledged me. I had to say something to them then they all looked super crabby and they were rude!! More

The staff I interacted with were cheerful and heedful. The waiting area was clean and well outfitted for snacks and caffeinated refreshments. I have received service at other dealers where the vehicle was The waiting area was clean and well outfitted for snacks and caffeinated refreshments. I have received service at other dealers where the vehicle was washed and vacuumed upon completion, this was not the case here. More

The dealer performed service work on low beam headlights, wipers and rear window wiper and blade assembly. Parts were ordered and installed upon receipt. The first wiper arm received was defective and the wipers and rear window wiper and blade assembly. Parts were ordered and installed upon receipt. The first wiper arm received was defective and the service department expedited a new one and installed as soon as received. All seems to be working satisfactorily. More

Angel & the Service Department was Great during a personal challenging time & weather circumstances. On my way out of town after my Mom’s passing, during a nationwide storm I needed work done on the personal challenging time & weather circumstances. On my way out of town after my Mom’s passing, during a nationwide storm I needed work done on the DEF system/sensors on my Chevy Silverado. I needed to get back to pick up my husband & son for our traditional family Christmas with my Sister, brother in law & nephew. We had tried to fly them in from SeaTac but flights were cancelled. With expedited shipping & great work by the Service crew I was able to drive over Snoqualmie Pass before it closed on Christmas Eve. We hit the road again early Christmas Day when the Pass re-opened and made it back in time to spend our first Christmas together after our Mom/Grandma’s passing. As she would say, Family Together - so a Big Thank You to all in Service, but it was so much more than that to my Family. More

Clean and comfortable dealership with friendly staff. I appreciated being informed through my scheduled service regarding parts that needed attention-including pictures that were texted to me so I could I appreciated being informed through my scheduled service regarding parts that needed attention-including pictures that were texted to me so I could make an informed decision. Thank you Autonation Chevy! More

I had so many comprehensive care - prepaid services - at the time of a brand new car purchase at this dealer. For the two complimentary services I was offered last year, techs had made errors and recorded a the time of a brand new car purchase at this dealer. For the two complimentary services I was offered last year, techs had made errors and recorded as if I were applying my prepaid services. I pointed it out, and they refused to fix it. More

Everyone was great. Very helpful, got me in and out quickly. I was very happy with the service. Very helpful, got me in and out quickly. I was very happy with the service. More

My Service Writers were professional and friendly and quickly got me checked in. I was told the approx wait time and was made comfortable in the waiting area. My vehicle service was completed on time wit quickly got me checked in. I was told the approx wait time and was made comfortable in the waiting area. My vehicle service was completed on time with no surprises or hard sell pitches for additional service. Still done in time for breakfast… More

My 2017 Silverado developed a ticking noise in the engine and was told the lifter was stuck and caused a pushrod to bend, David and Pat in the Service Department did their very best to get some of the bill c and was told the lifter was stuck and caused a pushrod to bend, David and Pat in the Service Department did their very best to get some of the bill covered by warranty and I appreciate it very much. I will continue to purchase from AutoNation Chevrolet and AutoNation Audi due to them helping me out. More

Exceptional service and the shuttle representative is very nice and professional. Pricing is good and they explain everything very thoroughly. very nice and professional. Pricing is good and they explain everything very thoroughly. More