AutoNation Chevrolet Spokane Valley - Service Center

Angel & the Service Department was Great during a personal challenging time & weather circumstances. On my way out of town after my Mom’s passing, during a nationwide storm I needed work done on the personal challenging time & weather circumstances. On my way out of town after my Mom’s passing, during a nationwide storm I needed work done on the DEF system/sensors on my Chevy Silverado. I needed to get back to pick up my husband & son for our traditional family Christmas with my Sister, brother in law & nephew. We had tried to fly them in from SeaTac but flights were cancelled. With expedited shipping & great work by the Service crew I was able to drive over Snoqualmie Pass before it closed on Christmas Eve. We hit the road again early Christmas Day when the Pass re-opened and made it back in time to spend our first Christmas together after our Mom/Grandma’s passing. As she would say, Family Together - so a Big Thank You to all in Service, but it was so much more than that to my Family. More

Clean and comfortable dealership with friendly staff. I appreciated being informed through my scheduled service regarding parts that needed attention-including pictures that were texted to me so I could I appreciated being informed through my scheduled service regarding parts that needed attention-including pictures that were texted to me so I could make an informed decision. Thank you Autonation Chevy! More

I had so many comprehensive care - prepaid services - at the time of a brand new car purchase at this dealer. For the two complimentary services I was offered last year, techs had made errors and recorded a the time of a brand new car purchase at this dealer. For the two complimentary services I was offered last year, techs had made errors and recorded as if I were applying my prepaid services. I pointed it out, and they refused to fix it. More

Everyone was great. Very helpful, got me in and out quickly. I was very happy with the service. Very helpful, got me in and out quickly. I was very happy with the service. More

My Service Writers were professional and friendly and quickly got me checked in. I was told the approx wait time and was made comfortable in the waiting area. My vehicle service was completed on time wit quickly got me checked in. I was told the approx wait time and was made comfortable in the waiting area. My vehicle service was completed on time with no surprises or hard sell pitches for additional service. Still done in time for breakfast… More

My 2017 Silverado developed a ticking noise in the engine and was told the lifter was stuck and caused a pushrod to bend, David and Pat in the Service Department did their very best to get some of the bill c and was told the lifter was stuck and caused a pushrod to bend, David and Pat in the Service Department did their very best to get some of the bill covered by warranty and I appreciate it very much. I will continue to purchase from AutoNation Chevrolet and AutoNation Audi due to them helping me out. More

Exceptional service and the shuttle representative is very nice and professional. Pricing is good and they explain everything very thoroughly. very nice and professional. Pricing is good and they explain everything very thoroughly. More

Takes the time to ensure your vehicle is in good service and gives knowledge of what should be done in future to avoid expensive parts replacement. and gives knowledge of what should be done in future to avoid expensive parts replacement. More

Amazing customer service from the service and sales department! You can call anyone in either department and be guaranteed that your needs will be addressed. department! You can call anyone in either department and be guaranteed that your needs will be addressed. More

Came in for a safety recall for an on time appointment. 20 minutes later I was leaving with the service done! Fastest turnaround at any dealership - ever! 20 minutes later I was leaving with the service done! Fastest turnaround at any dealership - ever! More