AutoNation Chevrolet Spokane Valley - Service Center

Wait time before being helped was not bad. And everyone was nice. Happy to go back. And everyone was nice. Happy to go back. More

We use AutoNation for repairs on our company vehicles when needed. They completed the repairs in a timely manner and under the original estimate. The crew kept in touch and I appreciated the option for when needed. They completed the repairs in a timely manner and under the original estimate. The crew kept in touch and I appreciated the option for text updates. More

My experience at the dealership while getting my oil change was excellent very impressed has been the best ever. I got there at my appointment time was in and out very quickly. They got me done faster t change was excellent very impressed has been the best ever. I got there at my appointment time was in and out very quickly. They got me done faster than I expected. The staff was great and the manager, Pat McCarthy actually talk to me and made me feel real comfortable. Thank you guys. Keep up the good work.!! More

While on a kids road trip for soccer across the state, our Suburban's transmission decided to fail. We had to have our vehicle towed dropped off outside business hours and immediately travel back home bef our Suburban's transmission decided to fail. We had to have our vehicle towed dropped off outside business hours and immediately travel back home before we had a chance to even talk with someone. Immediately upon contacting the service department via phone I was connected with Josh where he remained my point of contact throughout scheduling, diagnostics, plans for repairs and cost estimates. Repair consisted of ordering parts with an expected above average wait time that put us into the holiday season. Despite that, the service department worked hard for us to have the repairs completed at a short time we were back in town for family visits. I would not hesitate to go back to Auto Nation in Spokane Valley for service or sales as everyone we met via phone and in person was extremely courteous and hospitable and went out of their way to support us. More

Friendly and professional staff, efficient work flows, great communication. We bought our Tahoe at this dealer after looking all over the west coast and we intentionally bring it back for service. The sta great communication. We bought our Tahoe at this dealer after looking all over the west coast and we intentionally bring it back for service. The staff is prompt at getting back to me, they are great at communicating and see me as a person, not a number. More

Auto Nation in the Spokane Valley did a fine job on an oil and filter change. They also did a multipoint inspection ,load tested the batteries and rotated the tires on my 2015 silverado 3500 diesel truck. oil and filter change. They also did a multipoint inspection ,load tested the batteries and rotated the tires on my 2015 silverado 3500 diesel truck. More

I have purchased 6 cars at this dealership and have always had a good experience. always had a good experience. More

I came in for a service, and not one person said hello or acknowledged me. I had to say something to them then they all looked super crabby and they were rude!! or acknowledged me. I had to say something to them then they all looked super crabby and they were rude!! More

The dealer performed service work on low beam headlights, wipers and rear window wiper and blade assembly. Parts were ordered and installed upon receipt. The first wiper arm received was defective and the wipers and rear window wiper and blade assembly. Parts were ordered and installed upon receipt. The first wiper arm received was defective and the service department expedited a new one and installed as soon as received. All seems to be working satisfactorily. More

The staff I interacted with were cheerful and heedful. The waiting area was clean and well outfitted for snacks and caffeinated refreshments. I have received service at other dealers where the vehicle was The waiting area was clean and well outfitted for snacks and caffeinated refreshments. I have received service at other dealers where the vehicle was washed and vacuumed upon completion, this was not the case here. More