AutoNation Chevrolet Spokane Valley - Service Center

I received excellent service and information this time. I was very happy with my experience. I was very happy with my experience. More

This was a great visit finally! ! The service department was great. Fun to visit with, polite, happy and courteous too! I had planned this being my last time here because of past vis ! The service department was great. Fun to visit with, polite, happy and courteous too! I had planned this being my last time here because of past visits with very unhappy people in service. This was a wonderful surprise and I will continue to come back! Win-win for me and for Autonation Chevy! More

Customer service was amazing. And Patrick made us feel welcomed, right from the beginning. He was very pleasant. And Patrick made us feel welcomed, right from the beginning. He was very pleasant. More

Service SUCKS. Lost respect when new manager was replaced . My service agent Brandon was fired so i went elsewhere Lost respect when new manager was replaced . My service agent Brandon was fired so i went elsewhere More

Fast, efficient, and great communication from Joshua - my service advisor. Always appreciate and value the service here. service advisor. Always appreciate and value the service here. More

Had to have my car towed in (on a Monday) because it wasn't running, called them to ask if I could have it towed there and when they would have a chance to look at it, I was told early that week. I call wasn't running, called them to ask if I could have it towed there and when they would have a chance to look at it, I was told early that week. I called that Tuesday evening just to see of they had had a chance to look at it yet was told no which was totally fine. Got a call Wednesday night, hoping it was something about my car but it was more why my keys were there and they had found them then asked me why my car was there. I had already called twice about the vehicle. I again explained the car would turn over but not start. Called them Saturday to see if anything yet, was told they haven't gotten any diagnostics on it yet, couldn't get it into the shop because it wasn't running and that it was probably my motor. Went in Monday (a week later) to talk to a service person and ask some questions about what they wanted to do. They wanted to run a compression test and what the price was. My husband then started asking questions, he told the guy he worked with motors just doesn't have the time to work with the car at the moment and then the guy rudely said then I don't understand what you are trying to ask me then. We decided to have the car picked up since there really hadn't been an update for a week. When I went back in to grab my keys to the vehicle, I asked the guy if I could get my keys to the vehicle so I could just meet the tow company when they got here. After I asked for them he rudely again said when I'm finished with the paperwork. Husband took time off work to look at it and had it running two days later when I couldn't even get clear answers from them for a week. Honestly have no issues with people but when they are snappy and rude that doesn't sit well with me at all. Be kind to your customers. More

Service personnel were very friendly and knowledgeable. Wonderful having a shuttle to bring me home and take me back to pick up my car. Overall very good experience. Wonderful having a shuttle to bring me home and take me back to pick up my car. Overall very good experience. More

I had to get my car jump started twice in one day. After the second time I drove to Autonation Chevrolet. They immediately started a diagnostic on my battery. I appreciate the quick response and pr After the second time I drove to Autonation Chevrolet. They immediately started a diagnostic on my battery. I appreciate the quick response and professional attitude. More

It was done in less time than we thought. The waiting area was clean, the TV was not too loud, and the chairs are comfortable. Everyone we dealt with was friendly. The waiting area was clean, the TV was not too loud, and the chairs are comfortable. Everyone we dealt with was friendly. More

Well the guy came right out and plugged in his code reader and got the code and than we set an appointment it was easy reader and got the code and than we set an appointment it was easy More