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AutoNation Chevrolet Spokane Valley - Service Center

Spokane Valley, WA

4.5
199 Reviews

199 Reviews of AutoNation Chevrolet Spokane Valley - Service Center

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June 18, 2023

Super fast and helpful. Got me on with my day while being thorough.I trust what they have to say and repairs recommended aren’t unnecessary. More

by Alicia.Michael.Johnathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Older guy and younger don’t remember.
Jun 20, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi Alicia, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2023

Last time I'm ever going there. This is the second time I have brought my truck in with an issue and they treat me like I don't know my vehicle. Both times I have taken it elsewher More

by ber1611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jun 20, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-4294 to discuss what we can do to help.

June 16, 2023

Great service department from dropping my Silverado off to picking it up. Everything done and done well. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 20, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello John, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 08, 2023

They always do their best to get us taken care of. We appreciate your support More

by mprobst
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 13, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2023

The staff is so friendly and helpful! I also don’t mind waiting for my car to be worked on because the lounge is comfortable, clean, quiet, and has free popcorn and hot chocolate/coffee. More

by chispa113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 06, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

First service on New Silverado. What a ride. Love it. My first time new car buying experience has been a Joy working with Auto Nation. It seems they do a Super job of finding Exper More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchel
May 29, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 11, 2023

Your website is not working correctly & trying to call in is impossible. I cannot get through. Last week, Kevin was my mechanic. I've texted him my issues with the truck, no reply. Family brought my Colorado More

by TATATOOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
May 15, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 10, 2023

The Service Advisor Mr Powell is fantastic. I am impressed with his thorough explanation and sincere honesty. No nonsense kind of guy and did exactly what I needed done on my LTZ pickup and no More

by dickiemcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Powell in Service , Noble in sales
May 12, 2023 -

AutoNation Chevrolet Spokane Valley responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Dealer was lightning fast in getting vehicle into and out of service. Received detailed texts on part and service costs. Excellent work and customer service. Thank you. John More

by jeadws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 09, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 04, 2023

Great service from the service writer to delivery of my truck. Work done as promised. More

by 143buzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Powell
May 09, 2023 -

AutoNation Chevrolet Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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