AutoNation Chevrolet Spokane Valley - Service Center

Everyone I spoke with was so friendly and efficient at taking care of my questions very quickly and thoroughly taking care of my questions very quickly and thoroughly More

When going to pickup my vehicle they hadn’t run my warranty through the system after going for consistent maintenance for almost four years. They confused my vehicle with someone else’s and tried to t warranty through the system after going for consistent maintenance for almost four years. They confused my vehicle with someone else’s and tried to tell me my engine was shot, had to point out to the guy helping me that he was wrong and he wasn’t very kind about it. After spending over $1,100 i would say it was a very frustrating experience having things wrong with my vehicle and not having proper communication or follow through with protocols. More

They were honest,respectful. Got me in early when i showed up early they were great. Got me in early when i showed up early they were great. More

Had an appointment on Friday and vehicle still hadn't been looked at when I called on Monday. Gave them until Tuesday morning to get an oil change and tire rotation done but vehicle still wasn't looked a been looked at when I called on Monday. Gave them until Tuesday morning to get an oil change and tire rotation done but vehicle still wasn't looked at. Picked vehicle up Tuesday morning and took somewhere else. Will not be getting my business anymore. More

Purchase process was easy and straightforward. Fair price no haggling, easy transaction. I did add on some extra items to be don’t after the purchase and it took a couple months for parts to show Fair price no haggling, easy transaction. I did add on some extra items to be don’t after the purchase and it took a couple months for parts to show up,, (thanks COVID :( ). The only thing I had an issue with was the day before the install appointment and hey they rescheduled the install. Other than that, everything has been fine. More

My last visit was wonderful, as always! I brought service issues to both Tony (in the past) and most recently Chaynne. Chaynne was quick to answer all of my questions and advised me on what I brought service issues to both Tony (in the past) and most recently Chaynne. Chaynne was quick to answer all of my questions and advised me on what my vehicle needed in the near future. She was very professional and well-informed. Thank you Tony Morris and Chaynne Vanslyke. We'll see you both on the 25th. More

Their service department handled my Bolt battery replacement very efficiently and courteously, including providing a rental car during the repair period. replacement very efficiently and courteously, including providing a rental car during the repair period. More

As always, having my 2019 Chevrolet Traverse serviced is was a pleasure At AutoNation. Knowledgeable and friendly. David does a great job. Was in and out in just about an hour. Waiting room was clean and co was a pleasure At AutoNation. Knowledgeable and friendly. David does a great job. Was in and out in just about an hour. Waiting room was clean and comfortable. More

i had a problem with my rear hatch latch. took it in on Friday. the part was ordered and installed on Tuesday. Chaynne vanslyke, does a exceptional job. she kept in informed. thank you Friday. the part was ordered and installed on Tuesday. Chaynne vanslyke, does a exceptional job. she kept in informed. thank you More

We had or 2017 25000 HD Chevrolet serviced at AutoNation Chevrolet Spokane Valley for a coolant leak. It took four times to resolve the problem. Plus, owner draining the coolant system twice because the u Chevrolet Spokane Valley for a coolant leak. It took four times to resolve the problem. Plus, owner draining the coolant system twice because the unit was overserviced. Events: 1st Came for a coolant leak. They found a bad water pump and fan shroud. It was great they showed me the water pump. Harmonic balancer they found during the process also. Took truck home and had a leak. 2nd Came back for a coolant leak. They pressure tested and found a coolant line bad. Took truck home had a coolant leak. While waiting for the part to come in went ahead and had the 50K maintenance done. 3rd Came back for a coolant leak. They pressured the coolant system and found a bad line next to the upper control line. They replaced the line and the took truck home. Took truck home. During third and fourth visit I did some looking and found the coolant revisor was full to the top. 4th Came back for a coolant leak. They pressured the system and could not find a leak. I asked them to take some coolant out to the hot mark on the coolant reservoir tank to the hot line mark. Took truck home. Next morning found coolant leak behind the passenger tire area same as before. I found the coolant reservoir full. Drained it down to the hot mark. Drove a couple of days and it was full to the top again. I drained it down to the hot mark and the system has been working fine ever since. No coolant leaks. Yea…. I just received a card from Chevrolet stating I declined recommended service. I did not and this bothers me. I do not want anything to affect my warranty. More