AutoNation Chevrolet Spokane Valley - Service Center

They have very nice people working . Every time that I go there they treat me well They’re very knowledge Every time that I go there they treat me well They’re very knowledge More

I brought my 2013 Chevy Silverado pick up in for a factory recall on the passenger air bag. Having not been in this Service department before I was unsure who to approach to get things started. Once factory recall on the passenger air bag. Having not been in this Service department before I was unsure who to approach to get things started. Once I was directed to the service writer I was greeted with a smile and helped right away. I was told that I would receive a phone call when my truck was ready. That didn't happen. I contacted the svc dept. at the end of the day and was told that it was ready. When I arrived to pick up my truck I was surprised to find out that they were going charge me a 92.00 labor fee. That was quickly corrected and after receiving a no charge invoice i was on my way. It was a pleasant overall experience. More

MY HEADLINER CONSOLE WAS SLOWLY FALLING DOWN. THEY TOOK IT RIGHT IN AND FIXED IT AT NO CHARGE. THANKS, AUTONATION CHEVROTLET!! THEY TOOK IT RIGHT IN AND FIXED IT AT NO CHARGE. THANKS, AUTONATION CHEVROTLET!! More

Oil change only took an hour. Fast courteous service. Knowledgeable tech. Inspected all systems and washed car. Very pleased with service. Fast courteous service. Knowledgeable tech. Inspected all systems and washed car. Very pleased with service. More

Excellent customer service. I recommend them for all.remember that you have to ask for them to wash your vehicle. I recommend them for all.remember that you have to ask for them to wash your vehicle. More

Very timely and efficient in servicing my vehicle also polite and professional in dealing with me polite and professional in dealing with me More

Scheduled to have recall work done, but they didn't have the airbag in stock so now I have to reschedule again, to take the truck back. A little frustrating, why would they schedule to look at the recall w the airbag in stock so now I have to reschedule again, to take the truck back. A little frustrating, why would they schedule to look at the recall work if they didn't have the part in stock. Doesn't show much respect for my time. More

Fast dependable service, knowledgeable staff and technicians. I would recommend this service center to anyone. technicians. I would recommend this service center to anyone. More

Our service representative was very friendly and helpful. However, the customer service phone individual was the most rude and obnoxious person I’ve ever spoken too. She tried to refuse services that were c However, the customer service phone individual was the most rude and obnoxious person I’ve ever spoken too. She tried to refuse services that were covered by warranty and through company policy. Then refused to transfer the call to a manager. If we didn’t have to use the service to keep our warranty our vehicle would have went elsewhere. I will not purchase my next vehicle from here. Customer service and maintenance has been a nightmare More

I had to wait 2 hours for a oil change lube filter and tire rotation. This should not take that long. Was this because of short maintenance staff? tire rotation. This should not take that long. Was this because of short maintenance staff? More