AutoNation Chevrolet Spokane Valley - Service Center

Professional and courteous service. Friendly and knowledgeable assistance from staff. Reasonable charges for parts and service. A pleasurable experience! Friendly and knowledgeable assistance from staff. Reasonable charges for parts and service. A pleasurable experience! More

Went in for an oil change. Loved that a shuttle is avaliable to take me somewhere & bring me back while my car was being worked on. Loved that a shuttle is avaliable to take me somewhere & bring me back while my car was being worked on. More

Prompt and great service and vehicle was done in a timely mannner. Advisor was helpful and courteous. All my questions were answered. I would highly recommend my friends to come have their service work done. mannner. Advisor was helpful and courteous. All my questions were answered. I would highly recommend my friends to come have their service work done. More

I was very disappointed in the communication with the service department. You had my truck for a month and a half and slim to no communication about anything going on with my truck. I had to call almost service department. You had my truck for a month and a half and slim to no communication about anything going on with my truck. I had to call almost every time to see how the truck was going More

My experience was pleasant, service advisor was professional and courteous. Was in for oil change on 8-4-22 and the sticker they put inside my windshield says my next service is due 13-4-22. Just professional and courteous. Was in for oil change on 8-4-22 and the sticker they put inside my windshield says my next service is due 13-4-22. Just hoping the technician paid a lot closer attention to detail when servicing my truck than filling out the sticker. More

My equinox had an oil leak an auto nation is making sure this is taken care of and make sure I had a rental to get around this is taken care of and make sure I had a rental to get around More

Better than Camp Chevrolet. Service managers were good to work with. I'll come back for future work. Service managers were good to work with. I'll come back for future work. More

The entire AutoNation Team was extremely friendly and professional. They did a great job servicing my vehicle and inspected all vitals to ensure my return to Gig Harbor will be a safe trip. professional. They did a great job servicing my vehicle and inspected all vitals to ensure my return to Gig Harbor will be a safe trip. More

I have always rated the service as a five in the past, but this time I was greatly disappointed in the service. We made an appointment for an oil change and installation of a cabin filter. When we got t but this time I was greatly disappointed in the service. We made an appointment for an oil change and installation of a cabin filter. When we got there the work order had a charge of $38 for the cabin filter. I was told that it was a mistake and that it was really $68. After waiting for two hours for the oil change, I was told that they didn't have a cabin air filter and that it would take another 50 minutes to get one and then additional time to install it. I was also told that the price had gone up to $98. When I questioned why all of the different prices, I was told that inflation has caused everything to increase in cost. Needless to say when you start out at $38 and end up at $98 you would question what is really happening. One would also think that someone in the service department would make sure that there was a filter available for when the vehicle was brought in for service. When I was told that they needed to send out for the cabin air filter, I told them to just forget it because I didn't want to wait around for another 1 1/2 hours. They then said to give them five minutes to complete the paperwork. After waiting another 30 minutes i went to the desk to find out what was happening. The person said he would call to check and see where the car was. Needless to say I was not told the truth about it only taking five minutes to complete the paperwork. The car was still in the service area. I'm sorry for the poor review, but I cannot tolerate the lack of information about what was happening, the different prices for the filter, taking that long to complete an oil change, and not being told the truth. More

Staff is very friendly. Sales people are wonderful. But service work is a little disappointing. I expressed concern about my front passenger tire having a nail. When I picke Sales people are wonderful. But service work is a little disappointing. I expressed concern about my front passenger tire having a nail. When I picked up car I was told nothing was seen. My tires were rotated. Now the tire is on rear passenger side and I have found nail they couldn't find. Unfortunately this is 2nd bad experience with service. First time I had to take car back after oil filter was not tightened and was leaking oil for my first oil change on my new car. More