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AutoNation Chevrolet Spokane Valley - Service Center
Spokane Valley, WA
202 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
202 Reviews of AutoNation Chevrolet Spokane Valley - Service Center
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September 16, 2022
Appreciate the communication before work was done and the cost was consistant with the quote. Actually the quote was a little higher and with my motor being a total loss... it definitely softened the blow. cost was consistant with the quote. Actually the quote was a little higher and with my motor being a total loss... it definitely softened the blow. Honest and straight forward, Nice work. Thank you. More
by Justin
Employees Worked With
David
September 11, 2022
Service was performed as promised and for a fair price. The service representative was knowledgeable and courteous. The shuttle ride back to the dealership was conveniently scheduled nd performed. They The service representative was knowledgeable and courteous. The shuttle ride back to the dealership was conveniently scheduled nd performed. They also washed my car. I was completely satisfied with the service. More
by Bmedeiros
Employees Worked With
Don't know
September 09, 2022
The GM was very gracious and helpful when I brought my car back with an issues that was supposed to be repaired before I purchased the car in June. car back with an issues that was supposed to be repaired before I purchased the car in June. More
by Lallen0787
Employees Worked With
Devon
September 03, 2022
I made an appointment 1 week ahead of time. They had me talk to parts dept to verify they had the parts, which they said they did. After 2 hours in the shop, they called to ask if I needed a ri They had me talk to parts dept to verify they had the parts, which they said they did. After 2 hours in the shop, they called to ask if I needed a ride howe because they did not have the part and it was going to be 5 days before they could get it. They did not offer a loaner car, they just assumed I could be without vehicle for 5 days. After much insisting they did authorize a loaner car, It took 3 hours to get one. They did not start working on getting me a loaner until I was standing in front of them, 2 hours after telling me it would be 5 days. Poor communication and poor customer service. They made me feel like I was an inconvenience to them. More
by mikehau
Employees Worked With
Brandon
August 31, 2022
I've had vehicle in 3 times now. for them to fox things that were wrong from am accident where so.eo e hir me. They can't seem to get it right and they do not communicate with one ano for them to fox things that were wrong from am accident where so.eo e hir me. They can't seem to get it right and they do not communicate with one another as well as major office staff turnover. They still did not do what was ro be done with Carson I've contacted the insirance commission and met with them gave them the estimate amd the appearance allowance estimate as well as a copy of the appearance allowance check. The main office lady Sue is the worst. The rudest person. I filed a report regarding her and her attitude with autonation corporate as well as the video I recorded last time I was there she's that awful. More
by tara.corter
Employees Worked With
To I
