AutoNation Chevrolet Spokane Valley - Service Center

From sales to service, AutoNation in Spokane Valley is a star. Employees are caring, thoughtful and helpful in every way. Thank you! star. Employees are caring, thoughtful and helpful in every way. Thank you! More

They do an excellent job. I would recommend them to everyone for looking for good service I would recommend them to everyone for looking for good service More

Friendly and professional to work with. They had my car for several weeks (big repair) but I received regular communications updating status of the repair. The vehicle was ready and done They had my car for several weeks (big repair) but I received regular communications updating status of the repair. The vehicle was ready and done on exactly the day they estimated when I first dropped it off. After all said and done it was a good experience and what makes it even better is that most of the bill was covered under warranty. More

Efficient, reliable. With dependable service . Humble waiting area friendly staff. Service department is on point . With dependable service . Humble waiting area friendly staff. Service department is on point . More

Got my Truck in right away, They were very Polite and helpful. They keep it clean when they bring you your vehicle it had plastic on the seats and Paper covering the floor so as not to get your ride dirt helpful. They keep it clean when they bring you your vehicle it had plastic on the seats and Paper covering the floor so as not to get your ride dirty.Ive been going there since 2015 when i bough my first car there when it was autonation Mazda/Chevy, This is my 3rd vehicle i have bought and maintained through them. I trust them to do a fantastic job More

On 12/2/24 I called 509. 924.1150 local Autonation Chevy number and made an appt. for 12/24/24 7am to have a hitch installed on my son's car, this was his Christmas present. 924.1150 local Autonation Chevy number and made an appt. for 12/24/24 7am to have a hitch installed on my son's car, this was his Christmas present. Arrived at 7 am and was greeted by RUDE Gary, asked me if I ordered the part or have my own I said well I told her what size hitch you guys are to have the part, he says well that's just a call center did u call here to order the parts, uh no why would I do this I ordered them when I scheduled, well they don't know what they are doing I don't know if we have your parts I'm here by myself parts don't open until 8am, I ask why am I here at 7 if parts don't open until 8, I ask don't u check before an appt if u have the parts he tells us they are too busy for that at 530 pm closing up they only see things a couple days ahead. Bree calls me at 8am appx., no parts tells me it's just a quote I needed to order parts and I never paid. I'm tell her what the xxxx are u talking about I have never ordered the parts and paid EVER, before the work u all do that- no one told me any of this, well u called Vegas not us, I called your local number during business hours, more arguing I hung up went and got car talked to manager said never doing business here again, he apologized I said this was my sons gift he said the Vegas people should have explained it better- this is an INCOMPETENT BUSINESS WITH RUDE EMPLOYEES, manager was not rude if anything I was rude to him I had enough ! More

Made an appointment for a transmission issue. Arrived at the dealer service department and was told I did not have an appointment. Rescheduled the appoitnment specifically noting that I was have Arrived at the dealer service department and was told I did not have an appointment. Rescheduled the appoitnment specifically noting that I was have a transmission issue. Arrived at my appointment and was told their transmission person was on vacation. I would have preferred to have been notified before taking time out of my day to drive to the dealership. Was asked if I would like to reschedule. No thank you I have been to your service department twice whith out my car being looked at. Will not be back. More

My car buying experience was very smooth, no stress! I just had an oil change and the customer service was great. I just had an oil change and the customer service was great. More

Once again this service department took our service request at the ‘last minute’ and had us ‘out the door’ in an hour. Stephen and the service team are the best! This attitude goes a long way when de request at the ‘last minute’ and had us ‘out the door’ in an hour. Stephen and the service team are the best! This attitude goes a long way when determining where to purchase a new suburban. More