AutoNation Chevrolet Spokane Valley

MRS.COX WAS AMAZING SO VERY HELPFUL AND FRIENDLY AND STOOD BY MY SIDE EVERY STEP OF THE WAY!! I CANT WAIT TO CONTINUE WORKING WITH HER!! BEST EMPLOYEE EVER!! SHE TRULY IS A WONDERFUL ASSET TO YOUR BUISN STOOD BY MY SIDE EVERY STEP OF THE WAY!! I CANT WAIT TO CONTINUE WORKING WITH HER!! BEST EMPLOYEE EVER!! SHE TRULY IS A WONDERFUL ASSET TO YOUR BUISNESS!! More

Absolutly LOVE my new Cruze! Completely satisfied all around and such awesome customer service!! Damone really sold us on the car and was very informative on all features of the vehicle and which vehicle around and such awesome customer service!! Damone really sold us on the car and was very informative on all features of the vehicle and which vehicle met our needs. More

We want to thank them for the special treatment we received and we were made to feel like family. Would recommend this dealership to anyone. received and we were made to feel like family. Would recommend this dealership to anyone. More

The salesmen Bill was very professional, and he explained everything in detail, and was easy to understand, There was no pressure put on me, he gave me several options to choose from and that made it even everything in detail, and was easy to understand, There was no pressure put on me, he gave me several options to choose from and that made it even eaiser to decide. More

Bill and Kimberlyn took the time to show us everything we wanted to see. We drove the trucks we liked and decided on the Chevrolet. We got great service at a great price. We love the truck. it has the smo wanted to see. We drove the trucks we liked and decided on the Chevrolet. We got great service at a great price. We love the truck. it has the smoothest ride of any truck I have ever been in. If you go to Appleway ask for Bill and/or Kimberlyn, you will be glad you did More

All the sales staff listened to what I wanted and had two cars side by side for comparison when I arrived at the dealership.They didn't treat me like 'the little woman ' just because my husband wasn't with cars side by side for comparison when I arrived at the dealership.They didn't treat me like 'the little woman ' just because my husband wasn't with me either,they were respectful of my role s the decisionmaker. Russ spent extra time with me showing me features on the car and getting my blue-tooth set up once I decided on buying the Spark.The dealership was great when my husband showed up during his workday to help him,answer questions and discuss payment options.I would return to this dealership and will recommend them to friends and family. More

Saw car on their web site and made appointment to drive over to see it. The car was in the showroom, but the they were quickly able to move it out for us. Ken (our salesman) was very friendly and helpful over to see it. The car was in the showroom, but the they were quickly able to move it out for us. Ken (our salesman) was very friendly and helpful, both before and after the sale, spending ~1 hour familiarizing us with the car and setting up some of the options. The price offered was resonalble without haggling. More

My salesman Mr. Mariscal was very helpful. I had done considerable amount of research on line for a used car that met my needs and my price range. I had narrowed my search down to 3 cars I wanted to loo considerable amount of research on line for a used car that met my needs and my price range. I had narrowed my search down to 3 cars I wanted to look intot. Only one of of the 3 cars was at Appleway. Initially I was quite pleased with the car until my son-in-law noticed the car was a "manual" and NOT an "automatic" as shown on Appleway's web site. An automatic was number one on my personal list of "must have's". I even felt sorry for Mr. Mariscal as he certainly had no part in the advertising error and needless to say I certainly wasn't happy. I was ready to leave the dealership to check out the other 2 choices. Mr. Mariscal VERY patiently showed me other cars but none of them met my needs. Prior to leaving Mr. Mariscal was writing down my needs in the event something came up and then he asked me if I had a color in mind? Being somewhat sarcastic I said in a perfect world Royal Blue. He immediately asked if I noticed the blue Mitsubishi, which I hadn't . We went over to look at it. It was not in my price range and had more miles on it than what I was looking for. However, I did like the car although I had no knowledge about it, since it wasn't one I had researched, Mr. Mariscal spoke with someone whom I guess had higher authority and they did lower the price. That being said I bought the car. The next day I was looking on the Mitsubishi web site and on a whim decided to check out what their siite would say the car would get on a trade in. I was disappointed to discover it was $5,000 less than what I had paid the day before. Bottom line Mr. Mariscal did handle this pretty unset 70 year old broad very kindly. I realize he had no control over the price I was given and to this minute I'm not sure if the price would have been different if I had waited to do some research myself before I bought the car. I realize no one made me buy the car. All said and done this learning experience would not stop me from recommending Appleway Chevrolet to a friend. Mr. Mariscal also tracked down the second key for the car and when I went to the dealership to pick it up he took the time to help me with the navigation system. More