AutoNation Chevrolet Spokane Valley

I took my car in for recall work for which Chevy provided a rental car. But the dealer didn't have the parts needed and rather than taking 3 days, the work took two weeks! I live over 100 miles away, so thei a rental car. But the dealer didn't have the parts needed and rather than taking 3 days, the work took two weeks! I live over 100 miles away, so their mistake ended up costing me an additional $330 in insurance for the rental. They were not willing to reimburse me for the additional expenses. In fact, it seemed they made little effort to take responsibility for their error. All they had to do was call me the night before I made the trip and postpone my service! But they didn't. I spoke to them on the phone numerous times about this, and only once did they return a call from me, despite assuring me they would get back to me. It's been over a month now, so I guess I just have to give up. I purchased the car from them, but I will never do business here again. No integrity, so it's clear to me I can't trust them with my business. More

Fast, efficient and friendly service. Good customer service. I used to get a car cleaning-inside and out. Is that only upon request? Good customer service. I used to get a car cleaning-inside and out. Is that only upon request? More

I had what seemed like an endless chain of check engine lights, they came on after every repair for something new. The Service manager Tony went out of his way to help me understand the repairs and to get lights, they came on after every repair for something new. The Service manager Tony went out of his way to help me understand the repairs and to get me a fair price.. he was great to work with. The Technician was very thorough. I just got my Equinox back yesterday, and it’s running great! More

Had a good experience with this dealership,salesman was Profesional along with the whole staff involved with this sale,car was detailed and ready to go in the shortest time I've ever experienced buying a v Profesional along with the whole staff involved with this sale,car was detailed and ready to go in the shortest time I've ever experienced buying a vehicle from dealer. More

They are honest when providing service and do not seem to try to get you to purchase unnecessary services which I appreciate try to get you to purchase unnecessary services which I appreciate More

David and Tony gave exceptional customer service. They did not waste my time and were extremely informative. Thank you for such prompt service and with a smile. I was able to get warranty work and They did not waste my time and were extremely informative. Thank you for such prompt service and with a smile. I was able to get warranty work and full maintenance service on one vehicle and they promptly let me drop off my second vehicle for service and it was done by 9 am the next morning. Will most definitely be using this dealership again. More

They treat you like family. I would recommend buying a vehicle from them to everyone. I would recommend buying a vehicle from them to everyone. More

Brought my truck in with an issue that was noted when scheduling an oil change. After oil change they didn’t fix issue that was covered by my warranty and quoted me a bill for fix. After an additional co scheduling an oil change. After oil change they didn’t fix issue that was covered by my warranty and quoted me a bill for fix. After an additional conversation and appointment finally got fix. More

Great staff to check in your car. clean service center. Always dn on time when they it will be dn clean service center. Always dn on time when they it will be dn More

Don't like having to wr>te an essay in order to complete these reviews. these reviews. More