AutoNation Chevrolet Spokane Valley

They were very helpful and nice. they got me right in and called about 10:30 or 11:00 to say I wis ready to go. they found one little thing and took care of it. I told one of the s they got me right in and called about 10:30 or 11:00 to say I wis ready to go. they found one little thing and took care of it. I told one of the service managers that I use to deliver windshields there, 50 to 55 years ago and that my dad and Jack Pring were friends. they service manager was interested in my story. Doug Cossette More

ordered new car which was in transit, Bill Noble kept me informed all along the way & let me know when vehicle was in and got it to the dealership sooner than expected and was so thorough with all paperwo informed all along the way & let me know when vehicle was in and got it to the dealership sooner than expected and was so thorough with all paperwork and helped with setting up gm site on phone & helped pair phone to car and went over all the functions and was always quick to call me back if i needed anything More

I took my car in for recall work for which Chevy provided a rental car. But the dealer didn't have the parts needed and rather than taking 3 days, the work took two weeks! I live over 100 miles away, so thei a rental car. But the dealer didn't have the parts needed and rather than taking 3 days, the work took two weeks! I live over 100 miles away, so their mistake ended up costing me an additional $330 in insurance for the rental. They were not willing to reimburse me for the additional expenses. In fact, it seemed they made little effort to take responsibility for their error. All they had to do was call me the night before I made the trip and postpone my service! But they didn't. I spoke to them on the phone numerous times about this, and only once did they return a call from me, despite assuring me they would get back to me. It's been over a month now, so I guess I just have to give up. I purchased the car from them, but I will never do business here again. No integrity, so it's clear to me I can't trust them with my business. More

Fast, efficient and friendly service. Good customer service. I used to get a car cleaning-inside and out. Is that only upon request? Good customer service. I used to get a car cleaning-inside and out. Is that only upon request? More

I had what seemed like an endless chain of check engine lights, they came on after every repair for something new. The Service manager Tony went out of his way to help me understand the repairs and to get lights, they came on after every repair for something new. The Service manager Tony went out of his way to help me understand the repairs and to get me a fair price.. he was great to work with. The Technician was very thorough. I just got my Equinox back yesterday, and it’s running great! More

Had a good experience with this dealership,salesman was Profesional along with the whole staff involved with this sale,car was detailed and ready to go in the shortest time I've ever experienced buying a v Profesional along with the whole staff involved with this sale,car was detailed and ready to go in the shortest time I've ever experienced buying a vehicle from dealer. More

They are honest when providing service and do not seem to try to get you to purchase unnecessary services which I appreciate try to get you to purchase unnecessary services which I appreciate More

David and Tony gave exceptional customer service. They did not waste my time and were extremely informative. Thank you for such prompt service and with a smile. I was able to get warranty work and They did not waste my time and were extremely informative. Thank you for such prompt service and with a smile. I was able to get warranty work and full maintenance service on one vehicle and they promptly let me drop off my second vehicle for service and it was done by 9 am the next morning. Will most definitely be using this dealership again. More

They treat you like family. I would recommend buying a vehicle from them to everyone. I would recommend buying a vehicle from them to everyone. More

Brought my truck in with an issue that was noted when scheduling an oil change. After oil change they didn’t fix issue that was covered by my warranty and quoted me a bill for fix. After an additional co scheduling an oil change. After oil change they didn’t fix issue that was covered by my warranty and quoted me a bill for fix. After an additional conversation and appointment finally got fix. More