AutoNation Chevrolet Spokane Valley

I spoke with Chad about a Warranty issue and an appointment and repair were taken care of within days! The communication kept me informed from start to finish! NICE JOB!!!!!!! appointment and repair were taken care of within days! The communication kept me informed from start to finish! NICE JOB!!!!!!! More

Despite having an appointment, a simple battery replacement took over two hours to complete. After waiting 90 minutes without any updates, I had to approach the service representative myself to inq replacement took over two hours to complete. After waiting 90 minutes without any updates, I had to approach the service representative myself to inquire about the delay. She checked with the shop and informed me that the battery they had installed was defective and needed to be replaced with one from the warehouse—an understandable issue. However, what was disappointing was the complete lack of proactive communication. I shouldn’t have had to ask what was happening. As my first experience with AutoNation, this left a poor impression, and I will not be returning. More

They were able to get me in right away. There was great communication throughout the service. There was great communication throughout the service. More

The process was super easy. Everyone made me feel comfortable and welcome! Aaron was especially helpful and went out of his way to take care of me. I would definitely recommend Everyone made me feel comfortable and welcome! Aaron was especially helpful and went out of his way to take care of me. I would definitely recommend to my friends and family. More

Amazing, the attention received was not overwhelming or pushy. Never had a sales person show such respect with care before, or pushy. Never had a sales person show such respect with care before, More

Great reception & unbeatable team work characterized with exceptional, timely customer care services. Congratulations AutoNation team. exceptional, timely customer care services. Congratulations AutoNation team. More

Great reception & customer care service . My new machine Chevy is superb running very smoothly l like it & thank you auto nation 😎 My new machine Chevy is superb running very smoothly l like it & thank you auto nation 😎 More

I am very impressed with the team! Jay was lovely and found the vehicle of my dreams as Ray assistance in the buying process made it that much more exciting! Robert smoothly helped the Jay was lovely and found the vehicle of my dreams as Ray assistance in the buying process made it that much more exciting! Robert smoothly helped the financial side run effortlessly. We are beyond blessed to have found a crew like you! I will be referring all my clients and friends your way! We can't talk you all enough for everything! We will be back! 🙏🏼 More

We were eventually satisfied with the customer service. Our salesman was a bit overzealous at the outset. Our salesman was a bit overzealous at the outset. More

Samuel and his mentor were so awesome getting us into something new, we traded in iur chevy truck so it made the process so much better to have some personable sales agents! Thanks autonation Chevrolet! something new, we traded in iur chevy truck so it made the process so much better to have some personable sales agents! Thanks autonation Chevrolet! More