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AutoNation Chevrolet Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
527 Reviews

527 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center

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March 18, 2022

anytime i bring my truck in for service Arthur Kobb my service manager take care of any problem or question and has your truck back to you when he said it will be done thanks Arthur More

by ddd789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Kobb
Mar 22, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 17, 2022

Very professional and efficient. Highly recommended. Andrew was very helpful and attentive. Service was excellent More

by apfigueira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
Mar 20, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Thanks again for the recommendation, and have an amazing day!

March 17, 2022

Michael Berzon did a great job very professional and efficient everything was wonderful thanks so much More

by jose baez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berzon
Mar 22, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Pembroke Pines! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2022

Very fast and friendly service. Always recommend Andrew. Very nice and cares greatly about customer satisfaction More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 22, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 15, 2022

The service provided by Armando is excellent. He always listens to my concerns and makes sure I leave the dealership with my car up and running. Just this past week there was in issue with the li More

by Dee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armando Fraginals
Mar 18, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hello Dee, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

As always, My Advisor, Ms. Yudi Barzaga was very attentive from checking in to checkout More

by Bertika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Yudi Barzaga
Mar 15, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Pembroke Pines. We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2022

The service I received was poor. My vehicle was not fixed nor could they tell me what was wrong with it... More

by desiraemapp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Armondo
Mar 17, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Pembroke Pines. Please call our General Manager at (954) 644-5038 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 12, 2022

My experience has been very pleasant thus far. Everyone is helpful, patient and knowledgeable, friendly. More

by vmb5981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berzon
Mar 14, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 12, 2022

On March 7th I brought my car in for an oil change at Auto Nation Chevy Pembroke Pines.My appointment was for 7:40  AM. It is now 10:04 AM and my car is still not done. If an appointment  is so important More

by Louistorrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot
Mar 14, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi Louistorrella, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Pembroke Pines take our reviews very seriously. If you'd like, please contact our General Manager at (954) 644-5038. We'd appreciate the chance to make your experience a positive one.

Mar 14, 2022 -

Louistorrella responded

Thanks for responding,The only way that this problem will be taken of is if your company stops making multiple appointments with customers at the same time.. Your customers value their time just as much as you do. We make appointments so we can schedule the rest of our day accordingly. After speaking with a couple of customers they too had to reschedule there other appointments they had for that day.This is not an isolated incident. This has happend to me in the past.A simple oil change should not take 3 hours.

March 12, 2022

Geographically desirable Listens to customer with respect Honors customer requests Aasset to automation Pembroke Pines More

by anapius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ponder and Daniel Muggeo
Mar 14, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we appreciate you taking the time to leave us a response. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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