AutoNation Chevrolet Pembroke Pines - Service Center

What is noted with sincere gratitude is the maintenance - your service dept is exceptional. Your service agents - bar none. Namely, Shivanand Balkaran does what it takes to address my concerns, keeps me upda your service dept is exceptional. Your service agents - bar none. Namely, Shivanand Balkaran does what it takes to address my concerns, keeps me updated when it's time to reschedule again -just a great experience. Sentiments from a very satisfied customer! More

My service representative Andrew is always polite and keeps me informed the entire process. Thanks Andrew! keeps me informed the entire process. Thanks Andrew! More

Not high-quality repairs. I was without car 1 week. The right rubber for cleaning the glass disappeared on the glass. After repair, the air conditioner works only if the ca I was without car 1 week. The right rubber for cleaning the glass disappeared on the glass. After repair, the air conditioner works only if the car is moving. If the car stops, then the air does not go cooled. At the time the air conditioner is turned on, some kind of chemical smell goes into the car interior. Before the repair, the air conditioning system worked normally. Something was damaged at the time of repair in the cooling system. This is not the first time that other problems arise immediately after the repair in Chevrolet service. More

As always the the service was great, people were friendly and kept me updated. Quick and easy. and kept me updated. Quick and easy. More

Excellent services! I received excellent customer service from Yudi B. They also washed my car (this is the first time I have received this service in my six years with I received excellent customer service from Yudi B. They also washed my car (this is the first time I have received this service in my six years with AutoNation dealer services). But I would like to say that I am somewhat disappointed with the price of the service because I paid almost double for the same service. They do not have a shuttle service on weekends. More

When I got there, I was, to say the least, very disappointed to find out how much the cost for an oil change had increased since my last one. I then found out that it would be at least 4 hours to disappointed to find out how much the cost for an oil change had increased since my last one. I then found out that it would be at least 4 hours to complete the oil change even tho I Had an appointment. Well, I didn't really have much choice but to wait in the customer waiting room only to find out the TV was not working or anything else to do but look at the walls. I should mention that this was not the fault of my service manager Michael. I am happy to say that when My service was finally completed, 4 1/2 hours later, the service Manager Danny, (I don't know his last name), approached me and made me the happiest customer ever. I won't get into details on how he did that, but he went WAY FAR ABOVE anything he could or had to do. Thanks to him, I will continue to be a customer for life. More

I have visited the service department three times. And I have been very satisfied with good service. My last visit was a week ago and this was the best service I have had as of yet. My service advisor And I have been very satisfied with good service. My last visit was a week ago and this was the best service I have had as of yet. My service advisor, Shivananand was extremely helpful and called with information for me. Extremely helpful and quick. Very nice with a great manners and friendly. More

This whole experience from booking the appy online to dropping off the vehicle and getting it serviced was super easy and quick. dropping off the vehicle and getting it serviced was super easy and quick. More

Made an appointment for 10:20 am to get there and have to wait 3 hours for an oil change. What’s the point on making an appointment wait 3 hours for an oil change. What’s the point on making an appointment More

Very Poor customer service,after my car was serviced got it back dirty with grease around the hood,nobody even ask me I everything was ok,the lady at customer service that made my appointment was rude,had a it back dirty with grease around the hood,nobody even ask me I everything was ok,the lady at customer service that made my appointment was rude,had a check light on and the service dept representative wanted me to leave my car 5 days just to check it because they were back up with work,unbelievable just to check a light. More