AutoNation Chevrolet Pembroke Pines - Service Center

I am extremely disappointed with the service I received at Autonation. Despite being a loyal customer who has purchased four new trucks from them and consistently brought my vehicles in for service, I was at Autonation. Despite being a loyal customer who has purchased four new trucks from them and consistently brought my vehicles in for service, I was met with subpar service and a lack of integrity. My recent warranty repair experience was a complete disappointment. The manager and service advisor failed to return my calls, and after four days, my truck remained unrepaired and undiagnosed. The appointment was a waste of time, and I feel misled by the service advisor's false claim that the tech was working on my truck. My alarm system keeps track of all actions send to my truck via an aftermarket application, it showed the truck was locked the day I dropped it off and never touched. I will not be returning to Autonation for any future purchases or services. The lack of communication, poor service, and dishonesty have eroded my trust in the dealership. I advise others to explore alternative options for their automotive needs. More

I always have a good experience. The staff is always pleasant, friendly, and professional. Service is done in a timely manner. I will recommend to family and friends. The staff is always pleasant, friendly, and professional. Service is done in a timely manner. I will recommend to family and friends. More

I appreciate the service and the courtesy of the employes Cost lot more for the same work than it was the last time have been there. Cost lot more for the same work than it was the last time have been there. More

I want to thank Erving, service writer, for terrific customer service, and Gerard, shop foreman, for ensuring all work was completed. customer service, and Gerard, shop foreman, for ensuring all work was completed. More

I was very satisfied with my service agent and the timeframe my car was finished. I appreciated the complimentary car wash. timeframe my car was finished. I appreciated the complimentary car wash. More

Took my truck to service. Miguel did a great job got me in and out faster than I anticipated. Nice guy to deal with. Miguel did a great job got me in and out faster than I anticipated. Nice guy to deal with. More

Great service representative. Help me from start to finish. Explained everything that I needed to know about my vehicle service. Help me from start to finish. Explained everything that I needed to know about my vehicle service. More

I was really pleased with the service it was fast and efficient I brought the car in for an oil/filter change it was done fast I was given a ride home and pick up when the car was done a couple of hour efficient I brought the car in for an oil/filter change it was done fast I was given a ride home and pick up when the car was done a couple of hours later The service advisor Armando was very pleasant and my bill was exactly what I was quoted not surprises More

Great Job very good customer service and advice in the hole world, very kind and very passionate. hole world, very kind and very passionate. More

they think you can leave your car their for a month, don't they know that we have to work??? don't they know that we have to work??? More