AutoNation Chevrolet Pembroke Pines - Service Center
Pembroke Pines, FL
527 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center
This dealership seriously lacks communication skills . .after leaving my car there for four days I wanted to know what had been done to my vehicle ... it took 3 weeks of messages left that were never retur .after leaving my car there for four days I wanted to know what had been done to my vehicle ... it took 3 weeks of messages left that were never returned and excuses about incomplete paperwork before I finally got an email ... supposedly it was my repair report .... Entire report was in codes ... another 2 days trying to contact someone to decipher the codes ...not a pleasant experience dealing with this dealership ... More
I know most places are understaffed BUT be wary when service department give you a quote on when you car will be repaired. My vehicle was in the shop for over a month and a half. My second vehicle I service department give you a quote on when you car will be repaired. My vehicle was in the shop for over a month and a half. My second vehicle I had to take back from them because it would have been more than that time. Very disappointed ☹️ More
Yudi Barzaga is my service contact. I have been helped by her several times, each time with total concern for our truck. She is very thorough and gives 100% professionalism to her work. I have been helped by her several times, each time with total concern for our truck. She is very thorough and gives 100% professionalism to her work. She goes above and beyond. More
While the wait is always a long time, I always appreciate their customer service, they take care of my needs and also take care of all the paperwork beforehand so I know the cost with no surprise when i pick their customer service, they take care of my needs and also take care of all the paperwork beforehand so I know the cost with no surprise when i pick up my car. More