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AutoNation Chevrolet Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
527 Reviews

527 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center

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June 04, 2024

Paid a whole of money and the problem was not fully fixed. Terrible service/ manager. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah
Jun 07, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi Gina, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (954) 644-5038 at your earliest convenience and we will do our best to resolve this with you.

June 03, 2024

Understaffed and overwhelmed. Took two weeks to download updates to 2023 Corvette. After one week in shop car hadn’t even been looked at by any technician. After 2 weeks without a More

by Idonthaveone
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erving Zamoran, Assistant Service Manager
Jun 07, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-5038 to discuss what we can do to help.

May 28, 2024

Great service again from Service Advisor Yudi Barzaga! Everything was was handled beautifully from start to finish. 👍🏻 More

by rdfh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yudi Barzaga
May 30, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 24, 2024

Muy satisfecha del servicio que recibí en Chevrolet de Pembroke Pines . Fue mi primer visita y me encanto More

by Frida Velásquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo
May 27, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi Frida, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 18, 2024

Need more friendly service people in the service area. Mr Berzon was very friendly and an excellent job. More

by georgeellis48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Berzon
Apr 20, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-5038 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

March 09, 2024

Had an "express" appointment today, to get a simple oil change (which I pre-paid for 4 years ago). I get there 10 minutes early. I waited for an "advisor" to come and assist me to check in my car. I fig More

by Tonya Wood
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David LaBella, Micheal B., And Danny M.
Mar 12, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi Tonya, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5038 to discuss what we can do to help.

March 04, 2024

I have to say that since I started taking my car to service there it's been the best experience I have had in many years. My service advisor is the best in the work Yudi Barzaga, is always looking for More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yudi Barzaga
Mar 08, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2024

Professional and courteous Professional and courteous Professional and courteous Professional and courteous Professional and courteous More

by aruss802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Feb 23, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2024

I was truly a great and surprising visit, I thought with seeing all of the cars in the service line I would be there for a long time, but I wasn't. Much appreciated. More

by beltwash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beverly
Feb 23, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2024

After driving almost 100K miles it was time to let the experts @Pines AutoNation Chevrolet check my Traverse and make the necessary diagnostic and repairs to keep it running like new. As always the Servi More

by rafa889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Feb 13, 2024 -

AutoNation Chevrolet Pembroke Pines responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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