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AutoNation Chevrolet Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
527 Reviews

527 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center

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December 06, 2022

Had my first scheduled maintenance. .. In and Out in under an hour and at No Charge !!! More

by PTJONES16413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name but she was Awesome
Dec 09, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

December 05, 2022

Very organized and efficient. Yudi is wonderful. She is kind, caring and considerate. Easy checkout at cashier. More

by edwardjmaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yudi
Dec 07, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Dec 07, 2022 -

edwardjmaas responded

Thanks

December 05, 2022

Service Advisor Andrew Ramirez is always kind and helpful. He makes it easy to ask questions and help make the best decisions in regards to upkeep and maintenance of our family vehicle. More

by questpod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
Dec 08, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Pembroke Pines! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

December 02, 2022

Just like my other experiences with the service department at Autonation Pembroke Pines, this last one was perfect. I dropped the car off in the afternoon and it was ready the next morning. S More

by J Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shiv
Dec 04, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 01, 2022

Super fast turnaround and great communication. Was directly informed about any issued and as soon as service was completed. More

by johan.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 04, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2022

Good services, appointements on Time. Nice and clean waiting room. My technician explain everything.. i Will Come back More

by abedard67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 04, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

I am pleased with the work done , but not pleased with the policy charged for the battery .specially , since i purchased this certified car and platinum plan there on 02 18 21 ( it received unfortuna More

by reg110022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5930 MICHAEL BERZON
Nov 23, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

Worst service person ever. Duane is a rude staff member. Please contact me so I can formally make a complaint. Makes my whole service experience terrible! More

by Nushrath
Service Communication
Recommend Dealer
No
Employees Worked With
Duane
Nov 23, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi Nushrath, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5038 to discuss what we can do to help.

November 22, 2022

All Oils, fluids and fillers change and rotation of tires. I got my car back in a reasonable time which I appreciate. More

by Joe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard,Hoffman
Nov 24, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi Joe, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 21, 2022

Service was good but 4 1/2 hours too long for oil change. Was told would get car wash - didn't happen. More

by magalyandjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane McCrea
Nov 21, 2022 -

magalyandjohn responded

Service was good but 4 1/2 hours too long for oil change. Was told would get car wash -did not happen.

Nov 23, 2022 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.

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