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AutoNation Chevrolet Pembroke Pines - Service Center

Pembroke Pines, FL

4.2
527 Reviews

527 Reviews of AutoNation Chevrolet Pembroke Pines - Service Center

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February 28, 2023

Richard Hoffman was very professional and explain everything to me. Very nice man and knowleagle. More

by carasaieh
Recommend Dealer
Yes
Employees Worked With
Richard Hoffman
Mar 06, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 22, 2023

Great service and friendly staff done very professional and quick Yudi was very helpful and patience with my questions More

by arbnill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yudi
Feb 26, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Best service ever I show up at 7 o’clock in the morning and by 830 I was done with my oil change could not ask for better without any appointment More

by senechal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guys working on business vehicles
Feb 25, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Worst service I had from the Pembroke Pines Dealership. Had my car a full day and never worked on it! Got it back eventually, and the sensor is on for something they claim they fixed. A loyal customer neve More

by Mlitasha1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
He was not informative.
Feb 26, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 644-5038 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 22, 2023

Very professional. Service department was quick and very knowledgeable. Did not have to wait long. They provided excellent service and I would definitely recommend t More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 26, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi Felix, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

I HAVE PURCHASED TWO MALIBU'S OVER THE LAST SIX YEARS. . FROM THE FIRST DAY I CAME IN ALAN IN SALES WAS AND BECAME A FRIEND RICHARD IN SERVICE TREATED ME AND MY WIFE THE SAME IT IS PLEASURE TO BE A CUS More

by WOODY3610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALAN IN SALES RICHARD IN SERVICE
Feb 20, 2023 -

WOODY3610 responded

the above statement is exactly as i wrote it

February 19, 2023

Great customer service. Very knowledgeable about the car as well as the problem it may have and the best/safest way to fix the issue More

by Bryanleigh2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yudy Barzega
Feb 23, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2023

Service took over 8hours after being promised it would be ready in less than 2hours for only an oil change. Called several times and no one ever answered. I directly called the advisor that had took care of More

by Aileacutler14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Author Kobb
Feb 18, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 10, 2023

Poor communication with customers. Service people have a condescending attitude with customers! Will never get my business again. More

by D0197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane
Feb 13, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hello, you for taking the time to share your feedback with us. We would like to have a better understanding about your experience. Please reach out to us at (954) 644-5038 at your earliest convenience and we will do our best to resolve this with you.

February 09, 2023

The dealership is ok I had to wait 7 hours on Saturday morning. I was from 7:20 am til 2:35 pm only for brakes. A two hour job turned out to be 7 hours and I was told he’s working on it and it shouldn’t b More

by Msgraham44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hoffman
Feb 12, 2023 -

AutoNation Chevrolet Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5038. We hope to hear from you.

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