AutoNation Chevrolet Pembroke Pines

I recently leased a 2012 Equinox LTZ through Maroone Chevrolet of Pembroke Pines and hands down, had the best car buying experience of my life. I did a lot of research before and through an online inve Chevrolet of Pembroke Pines and hands down, had the best car buying experience of my life. I did a lot of research before and through an online inventory search, found my perfect vehicle assigned to Maroone Pembroke Pines. I also complete an online application for a lease program through Ally that set the specific lease price for that vehicle. When I called the dealership, I spoke to salesman Bob Haack. I told Bob that I was already approved for financing and had the VIN for my future Equinox. The Equinox was still on the train enroute to the dealership when I called. I was skeptical about whether the dealership would honor the Ally financing and prices I found online but to my surprise, they not only honored the price, but found ways to save me even more money on my new Equinox. There was no haggling or bartering or "let me check with my finance manager". They straight-up honored the deal I found and made me a born again Chevy owner. Chris Graham was the finance manager (typically the bad guy) and he was fantastic. He didn't try to sell me extra packages/protection that normally jacks up the price. He managed to save me a few dollars on the final lease price and explained everything in detail. I could go on indefinitely about my experience so let me sum it up by saying that I HATE getting a new car because I think most dealerships are dirty dogs (like the Chevy dealer near my home in Coconut Creek) but I had the best experience with Maroone and they are now part of my family. I drove 25 miles from home to this dealership and would urge anyone within 200 miles to buy their next vehicle from Maroone of Pembroke Pines. Ask for Bob Haack, Juana Cruz, or Chris Graham. YOU GUYS ARE THE BEST!!! More

Vendor was very kind, he show me three different cars, he explain to me about the best deal,in a few steps I got my New 2012 Chevrolet Cruze SR. I recommend this Dealer with friendly and proffessional Team. explain to me about the best deal,in a few steps I got my New 2012 Chevrolet Cruze SR. I recommend this Dealer with friendly and proffessional Team. More

Great experience! Salesman Bob was friendly, thorough and made the deal happen. Alex (finance guy) was well versed, quick and accurate. Bob asked the right questions to determine our needs and then met them made the deal happen. Alex (finance guy) was well versed, quick and accurate. Bob asked the right questions to determine our needs and then met them with the 2012 Cruze LS we purchased! More

I recently purchased a new Malibu and the people at Maroone Chevrolet were outstanding. They took the time to answeer all of my questions, and made sure that I understood what they explained. The enti Maroone Chevrolet were outstanding. They took the time to answeer all of my questions, and made sure that I understood what they explained. The entire atmosphere there was one of a positive nature. One thing I noticed that really impressed me, was how well they all seem to work together as team. You do not see that very often anymore in any type of business. This was truly a positive experience, and I will be honored to recommend Maroone Chevrolet of Pembrooke Pines to friends and others. Thank you for making this purchase so smooth and pleasant. More

My buying experience with Maroone Chevrolet, sales person Darien Fresco and rest of personnel was the best I've ever had when purchasing a car. My only negative observation was the time involved in wrapping Darien Fresco and rest of personnel was the best I've ever had when purchasing a car. My only negative observation was the time involved in wrapping up the deal which was far too long. "Kudos" to Darien, very pleasant and knowleadgeable sales person, Olga Hansen More

They give an excellent service in all the phases of the negociation, showing the better option to select the car that match all the family needs,and helping to get a good deal to guarantee our satisfaction negociation, showing the better option to select the car that match all the family needs,and helping to get a good deal to guarantee our satisfaction. More

Car broke down on vacation, while on the way to a cruise and had to be towed in the middle of the night to Maroone Chevrolet of Pembroke Pines. At 7 AM when they opened I called them and asked if they coul and had to be towed in the middle of the night to Maroone Chevrolet of Pembroke Pines. At 7 AM when they opened I called them and asked if they could help me buy getting my car in and out as I had to board by 2 pm. They sent a courtesy vehicle to pick me up at a hotel and I was at their dealership by 9. When I arrived, I noticed my car in the parking lot it was over an hour until they pushed it 500’ into the shop since their jack was broken. At 1 pm they said they knew what the problem was but they didn’t have the part. They were nice enough to take me back to the hotel and said they would repair the car for us while we were on the cruise. They said when we return, call them and they would even come pick us up at the port. Great! Off we went on a wonderful cruise vacation. When we got off the cruise 10 days later on a Sunday we called them and they asked “Who are you?”. Someone would call us back. After an hour of waiting we hopped in a Taxi, and when we arrived at the dealership there were 2 service advisors and no customers as it was sunday after thanksgiving. As we waiting patiently one of the service advisors was on the phone (on a personal call) and the other one was playing angry birds as we waited. Come to find out they never touched our car, it wasn’t even in the computer and it was a 6 hour repair. After about 2 hours, Neal (one of the service manager) said he would buy us lunch since we had no way to leave the dealership and nothing was close. He told us to speak with the cashier and she would take care of it. We walked over and asked her, she told us we were out of luck, she already ordered. As we waited patiently over 6 hours we watched one service advisor wax his motorcycle. We saw several mechanics in street clothes working on upgrading their personal cars and a two our lunch break in which they had food catered in and some of them were playing cards. After 6 hours of sitting with my wife, three kids and all of our luggage hours away from home our car was finally finished and they brought it out, I signed the paper work and got in my vehicle. The moment I opened the door I could clearly see they had not properly attached the dish panel and it was falling off. I asked to speak with the service manager who was not there that day. After being refused for over fifteen minutes of being told they don’t know his number; I marched into the sales office up front and that manager agreed to call the service manager after I told him what was going on and that I was not leaving until I talked to him. They got the service manager Armand on the phone and I explained the whole situation to him. He was surprised and very apologetic. He agreed that he would pay to have my vehicle washed at my home dealership and reimburse me for the Taxi fare. We left the dealership after leaving contact information and copies of taxi receipts. About a month later we took our vehicle in for an oil change and asked our dealership about the wash, they said no problem they would call and take care of it all. Our local dealership called us numerous times throughout the day extending the pickup time because they were having issues with Maroone Chevrolet. We called Maroone Chevrolet 5 times that day and were told Armand was busy and would call us back. After neither we nor our local dealership heard from him, our local dealership said they would do it for us for free. Over the next two months I kept calling Armand the service manager to be reimbursed for the Taxi fare that he said he would reimburse and was always told he would call us back. On a couple of calls we could hear him telling his receptionist to tell us that he would call back Today while I was at work he called my house and spoke with my wife. He basically told her because we filled out the service survey with negative comments that he was done with us and for me to stop calling. He told my wife why he should pay for our taxi “joyriding” since he was fined $190.00 for a negative survey. I do not recommend this dealership at all. More

I met Sam Khoury when I quickly stopped by this dealership on Sunday. I told him that I was interested in the new Camaro, and he gave me a break down of what the difference was between all of the m dealership on Sunday. I told him that I was interested in the new Camaro, and he gave me a break down of what the difference was between all of the models. After I narrowed it down to three, we went for a test drive in each. I was in somewhat of a rush that day, so I didn't really have any time to go over price, financing, etc. But I liked the fact that Sam was not pushy, just easy going. Met with him again on Monday and purchased my new car. I would definitely recommend this dealership. The whole process was quick and I was satisfied with the price of the new vehicle and my trade-in. More

My experience with Angel and the rest of the staff at Maroone was nothing short of fantastic. From the moment I walked into the dealership, to the moment I drove off in my awesome Camaro, I was treated Maroone was nothing short of fantastic. From the moment I walked into the dealership, to the moment I drove off in my awesome Camaro, I was treated with the utmost respect and kindness. I would reccommend them to anyone who appreciates knowledgeable service and attention to customer's needs. Two thumbs up, five stars, 10 out of 10......I think that pretty much sums it up! Thanks again Maroone! Gary More

The reason i rated this place a five is because the service by Matt Yonko was great and any question or concern that I had was answered right away. I also got my wife the car that she wanted and we end service by Matt Yonko was great and any question or concern that I had was answered right away. I also got my wife the car that she wanted and we ended up paying about the same that we were paying for a much older car. More