AutoNation Chevrolet Pembroke Pines

worst customer service my vehicle was brought to monthly service , they (mechanic) damage a critical component of the vehicle the mechanic was try blame the damage by stati my vehicle was brought to monthly service , they (mechanic) damage a critical component of the vehicle the mechanic was try blame the damage by stating the vehicle was under "u know situation" warranty was void because of this tech , next day i took my vehicle to another Chevrolet dealer at pompano beach and they found the real root of cause of the problem ,and it was cover under warranty , Chevrolet issue a recall because the number of vehicles affected , i little words , the mechanics at Chevrolet of Pembroke pines in my humble opinion is not to be trusted lack of knowledge and very poor troubleshooting techniques , customer service very rude always try to cover them and make the customer pay for . More

the best experience in a car dealer For the first time I had a very good experience in a dealer in Miami, I've negotiated 5 cards in the past in others dealers and definitely I will reco For the first time I had a very good experience in a dealer in Miami, I've negotiated 5 cards in the past in others dealers and definitely I will recommend Chevrolet Autonation at Pembroke Pines. Michael was my seller, he contact me by email and phone, and after I submitted my online application he called me with the options, he works with me thought the possibilities according to my budget and he make it possible, after we found a car according to my expectations, I visit the store and he did what he said on the calls, without any unconformable last minute change in the offer, he was friendly, congruent and he makes the process simple and easygoing. Sam was my financial adviser and I am very thankful with him that he works fast and he found a bank that can work with my credit and that allows me to add a co-buyer with a new credit score. In general, the best experience in a car dealer. Thanks More

This place won't answer their phone! Try calling them!!! I called for over 45 minutes this morning starting @ 10:00AM Friday. No matter what department I tried nobody answered. When you try just the general I called for over 45 minutes this morning starting @ 10:00AM Friday. No matter what department I tried nobody answered. When you try just the general operator which on one system the prompt is 6 and then you get transferred to another system which tells you to push 0 but neither of these will get you in touch with a person it just continually keeps telling you to push 0 or.6 and then finally an automated message tells you Good Bye!!!! I couldn't imagine doing any type of business here especially if you have a question or problem! Glad I found out about their flim flam operation before I bought something. More

WORSE COSTUMER SERVICE I SEE FROM A MANAGER WE STOP BY TO SEE A NEW CAR, AND WE HAVE TO ASK FOR HELP, A MAN IDENTIFY HIMSELF HAS THE MANAGER CAME TO US, WE REQUESTED FOR SOMEONE THAT SPEAKS SPAN WE STOP BY TO SEE A NEW CAR, AND WE HAVE TO ASK FOR HELP, A MAN IDENTIFY HIMSELF HAS THE MANAGER CAME TO US, WE REQUESTED FOR SOMEONE THAT SPEAKS SPANISH,AND THE FIRST THING HE SAID, IS THE THEY DO NOT SPANISH SPEAKERS, AND EVEN AGGRESSIVE SAYING "THIS SI AMERICA AND WE SPEAK ENGLISH". I THINK THAT IS NOT THE APPROPRIATE WAY TO APPROACH COSTUMERS. WE DEFINITELY WILL NEVER RECOMMEND THAT DEALER. WE WHEN STRAIGHT TO OTHER CHEVROLET DEALER AND BOUGHT THE CAR. More

No Hassle 5 Day Money Back Guarantee Works! I purchased a vehicle while I was very tired and hungry and regretted the decisuon later on. I explained this to the manager abd he signed off on my r I purchased a vehicle while I was very tired and hungry and regretted the decisuon later on. I explained this to the manager abd he signed off on my receipt and got my refund pricessed right away. It was very nice to be able to work with this dealership. I'd recommend them to anyone with a decent down payment and fair credit. More

worst service department ever They are very unprofessional, I took my car for an oil change, I got to the dealership at 4:40 pm with an appointment for that time, no one wanted to They are very unprofessional, I took my car for an oil change, I got to the dealership at 4:40 pm with an appointment for that time, no one wanted to take care of me...when one service advisor finally took my car he found out that my appointment was with Mike Berzon, he redirected me to this person desk and he started complaining because he was about to leave, he mistreated his coworker in front of me....not even the manager (who knew what happened) came to me to find out was going on or to apologize... More

the worst customer service in use cars I went to buy a truck salesman show me service report everything look good.i trusted the salesman sow I went with the deal the next day I open the hoo I went to buy a truck salesman show me service report everything look good.i trusted the salesman sow I went with the deal the next day I open the hood of the truck dirty full of oil.sow went back and talk to the sale manager he told me just because a oil leak no don't want the truck .that just got me mad .sow I return the vehicle from nice they to bad customer service .i said I don't want the truck . They still have our tittle for our trade no one have the curtesy to call me back .people they lie about car inspection don't buy a lemon. More

Purchasing a new car I just purchased a car at Autonation Chevrolet at Pembroke Pines and my overall review is excellent. The sales associate Ronald Silbermman gave me top I just purchased a car at Autonation Chevrolet at Pembroke Pines and my overall review is excellent. The sales associate Ronald Silbermman gave me top customer service and advise making my purchase easy and transparent. He made me feel at ease and gave me professional advice to make the most effective decision and fulfill my expectations. More

Great Service I was assigned the difficult task to Lease a vehicle for the company I represent. Thank you Ronald Silbermann for your honesty and outstanding custom I was assigned the difficult task to Lease a vehicle for the company I represent. Thank you Ronald Silbermann for your honesty and outstanding customer service. My boss will only deal with you in the future. He was very impressed. More

New car buying experience All I can say is that Matt went over and above to meet our need. We initially came in to look and browze.But Matt was so kind and helpful , the deal h All I can say is that Matt went over and above to meet our need. We initially came in to look and browze.But Matt was so kind and helpful , the deal he offered us was so great that we decided to buy the car. More