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AutoNation Chevrolet Pembroke Pines
Pembroke Pines, FL
946 Reviews
AutoNation Chevrolet Pembroke Pines is your local source for all things Chevrolet in Pembroke Pines, and is one of the largest Chevrolet dealerships in Broward County. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Chevrolet cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Chevrolet Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 946 reviews
March 18, 2024
I don’t even know where to begin. If I could give this dealership a rating lower than “1”, I absolutely would. From the day I first spoke with the salesperson until the day they final If I could give this dealership a rating lower than “1”, I absolutely would. From the day I first spoke with the salesperson until the day they finally had my vehicle ready for me to pick up (which took them an entire month) the service was just terrible. First, I was treated with total disrespect by the finance manager. He even pulled a hard credit on me without my approval even though he was fully aware that I already had approval through my bank. Throughout the month, there was no sense of urgency whatsoever to complete the repairs. though they already had full payment from my bank. As I waited for repairs to be done, the salesperson never kept me up to date on the status of the vehicle. I had to be the one to contact the salesperson constantly for updates. In the end, one of the repairs that was promised to be done, was, in fact not done. No surprise there. I repaired it myself rather than ever deal with them again. Horrible! Just horrible! More
by esj12319
Employees Worked With
Oriana Rodriguez Gonzales
March 09, 2024
Had an "express" appointment today, to get a simple oil change (which I pre-paid for 4 years ago). I get there 10 minutes early. I waited for an "advisor" to come and assist me to check in my car. I fig change (which I pre-paid for 4 years ago). I get there 10 minutes early. I waited for an "advisor" to come and assist me to check in my car. I figured "express" service meant I would be in and out but that was not the case. I waited 20 additional minutes waiting on someone to assist me. I asked about it and was told I needed to wait for someone to become available (although I saw several advisor doing nothing and helping no one). I said, I guess I will leave then. Still no one came to help. So I left. I guess I paid for service I can never receive. Then the manager, David LaBella, reached out to me promising that I would be taken care of the next time (I have all the text messages for proof). That didn't happen. After the promised one hour, I asked about my car. the advisor would not check for me so I went to the service manager, who checked and found out that the car had not even been taken in yet for service. Mr. LaBella said "sorry". I will never return to his dealership to purchase another vehicle, for service of any kind. More
by Tonya Wood
Employees Worked With
David LaBella, Micheal B., And Danny M.
March 04, 2024
I have to say that since I started taking my car to service there it's been the best experience I have had in many years. My service advisor is the best in the work Yudi Barzaga, is always looking for service there it's been the best experience I have had in many years. My service advisor is the best in the work Yudi Barzaga, is always looking for me and letting me know what the optimum service will be so my car can be in the road for many years. More
by AS
Employees Worked With
Yudi Barzaga
March 04, 2024
The initial experience with the sales department was good. We emailed some issues with the car back to the sales department. After 6 days still no reply or response. Today called the sales representativ good. We emailed some issues with the car back to the sales department. After 6 days still no reply or response. Today called the sales representative and he would call back in 15 min. Now 2.5 hours and another email later no reaction or call back. Customer service seems not to be a priority! More
by rudykrabbe
Employees Worked With
Matt Yonko
February 29, 2024
Great experience buying my first truck from auto nation Chevrolet in Pembroke Pines. Angel the sales representatives made it very comfortable and exciting process. Chevrolet in Pembroke Pines. Angel the sales representatives made it very comfortable and exciting process. More
by Francesco Lima
Employees Worked With
Angel Nieves
