AutoNation Chevrolet North - Service Center
Denver, CO
256 Reviews of AutoNation Chevrolet North - Service Center
I made the appointment online which was easy to do. They took my vehicle back right away and finished quicker than expected. Had my oil changed. They also rotated my tires for free. They took my vehicle back right away and finished quicker than expected. Had my oil changed. They also rotated my tires for free. More
We set up an appointment to have our vehicle issue diagnosed. The vehicle sat at the dealership for 10 days without anyone looking at it. Terrible communication from the staff. We were on hold for hou diagnosed. The vehicle sat at the dealership for 10 days without anyone looking at it. Terrible communication from the staff. We were on hold for hours at a time just to get the run around about why our vehicle hadn't been looked at yet. Ended up picking up the vehicle to and dropped of at another mechanic shop where we had a diagnosis and a complete fix within 48 hours. We will never give business to AutoNation Chevrolet North again! Please don't allow customers to set appointments and set your team up for failure. More
Had a 0700. Was in service line before 0700. Told it would be ready between 1100 and 1130. I was dropped off at home. At 12pm I called and found out the car wou Was in service line before 0700. Told it would be ready between 1100 and 1130. I was dropped off at home. At 12pm I called and found out the car wouldn't be ready until 230. This blew my plans for the rest of the afternoon. From now on I will wait for the service at the dealership. They confirmed working on other vehicles that had appts. later than mine as their owners were waiting. More
I am not happy because they checked my brakes and change the oil on March 28th, and said they were ok. I asked to check my truck breakers because they were making a wired noise. Apparently, they said the my the oil on March 28th, and said they were ok. I asked to check my truck breakers because they were making a wired noise. Apparently, they said the my truck break pads were still half life good. O the other side, my truck started to make a laugher noise when I use the breakers. I took my truck to another break shop and they showed me that the brake pads were really bad condition. The noise I hear every time was because the break drums were really worn out. I just can not believe they did that to me. I really trust them with the service but I will not take my truck there anymore. It is really disappointed believe what they did. They just never did check my truck breaks at all. More
Had to give one star (worthy of 0) just to complete the survey!!! While in town visiting our daughter we took her car in for a repair. After 5 days sitting there, the car was still not looked at, so we survey!!! While in town visiting our daughter we took her car in for a repair. After 5 days sitting there, the car was still not looked at, so we picked it up and brought it to John Elway. Although they told us it’d be a few days, it was only 4 hours before we were picking up in running order. Plus…the $205 fee was applied to the repair! The service department at Auto Nation is awful! $199 fee is not applied to repair, no one answers the phone and if your service representative is on a day off, your stuck until they return. Have to say this was the worst service I’ve ever encountered at a Chevy Dealer. More
Got home and the oil filter was leaking wasn’t tight enough I was able to hand tight the filter, half a spin more and the leak stop. Also, I noticed that the drain plug has white silicone enough I was able to hand tight the filter, half a spin more and the leak stop. Also, I noticed that the drain plug has white silicone More