AutoNation Chevrolet North - Service Center
Denver, CO
256 Reviews of AutoNation Chevrolet North - Service Center
I do not recommend this dealership. I have gone to this dealership twice. The first I took my vehicle they said it would only take 2-3 days to fix but it took 1 month. During that month I have gone to this dealership twice. The first I took my vehicle they said it would only take 2-3 days to fix but it took 1 month. During that month they would use my vehicle. The second time I went I was told it would only take an hour but when I got there they said it would be 2-3 days. I did not want leave my vehicle since it would probably take a month again and they would use it again. They also told me that I shouldn’t worry since I wouldn’t have to pay a penny. I tried to talk to the manager and he doesn't answer More
This is now the 3rd time I have visited AutoNation Chevrolet for my pre-paid oil changes. And it's now also the 2nd time I've left with an oil leak. When I purchased my vehicle at AutoNation Hyundai ( Chevrolet for my pre-paid oil changes. And it's now also the 2nd time I've left with an oil leak. When I purchased my vehicle at AutoNation Hyundai (which no longer exists) I purchased 5 oil change services for convenience. Well, when the AutoNation Hyundai closed down, I was forced to find another AutoNation dealer to honor those pre-paid services. The AutoNation Chevrolet was the closest to me. Well, I regret buying these services, and further regret coming here to the Autonation Chevrolet to try and use them. Last year, June 2022, following an oil change I discovered I now had a slow drip leak. It only appeared if my vehicle was parked in an incline where the engine was higher than my cargo area. I called the dealership and they pretty much gave me the run around, saying how they aren't a Hyundai dealer so they don't have OEM parts, whatever excuse they could come up with. So my solution was to just park with my cargo higher than my engine. Then this year I go in, middle of June 2023, since I have these pre-paid services and I want to get the labor part of the services I paid for, because in the end I still have to bring my own oil supplies since they never have full synthetic. Everything takes about an hour from arrival to when I leave and I think everything is okay cause no one said there was a problem with anything around my oil drain plug or filter. But now, it's been several days since my service and I'm dripping oil all over no matter how I park. I don't know what they did to my vehicle, but I never had oil leaks until utilizing their dealership services. I no longer have any confidence in going back in the future and will have pretty much lost 2 pre-paid oil services at this point. And following this horrible service outcome I'm going to have no choice but to seek out a Hyundai dealership since the AutoNation Chevrolet seems to have ruined something. I don't know what they messed up, or how bad they messed it up, but I already know it's now going to cost me extra money one way or another. An oil change shouldn't be this difficult to complete where it has no leaks afterwards, no matter the make and model of the vehicle or the type of dealer/service station you take it to. This wasn't my advisors fault of course, he was great actually and is really the only reason I'm giving this place 2 stars instead of just 1. It's just the actual 'mechanical' work that I'm having the biggest issue with, and unfortunately it will be the reason I never return. More
This is where I purchased my truck. Everyone from sales to service is professional and polite. My service adviser this week was Ryan McCray. He was prompt and honest. I hope to work Everyone from sales to service is professional and polite. My service adviser this week was Ryan McCray. He was prompt and honest. I hope to work with him again. More
Buying a car with this dealership was great. Having your car serviced was awful. Had my car for 2 weeks before doing anything to the car. I had to call them to get updates on my car. Having a wa Having your car serviced was awful. Had my car for 2 weeks before doing anything to the car. I had to call them to get updates on my car. Having a warrenty is a joke. It was a fight to get things covered. Not worth the hassle of using it. A very stressful 2 weeks. Some of the workers were rude. Not a great experience at all. More
Went to get an oil change , and was done before it was even time for my scheduled appointment. I can’t remember his name but the guy was real nice and very helpful. I don’t think I will go anywhere else f even time for my scheduled appointment. I can’t remember his name but the guy was real nice and very helpful. I don’t think I will go anywhere else for service from now on. More