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AutoNation Chevrolet North - Service Center
Denver, CO
257 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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257 Reviews of AutoNation Chevrolet North - Service Center
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November 19, 2024
I made an appointment last week to have my truck serviced. I showed at 7:00 when they opened and was never greeted. There was several people in the garage working but no one at the counter. Myself a serviced. I showed at 7:00 when they opened and was never greeted. There was several people in the garage working but no one at the counter. Myself and a couple other gentleman were waiting till 7:30 when someone finally came out to help us. I was very clear with what I wanted. Long story short. They never looked at my truck. The truck sat for 10 hours and they never looked at it. I called several times but could never get through to anyone for a status report. Worst run shop I have ever seen. Buyer beware. They may sell you a car of truck, but they have no care at all to help maintain it. More
by john
Employees Worked With
Damian Martinez. I tried t call to speak with a manager but not ever transferred to one.
August 28, 2024
They took over 2 weeks to fix my truck and there was never no updates given on the process. I had to call to get updates. I was told by my service advisor Marco that they had ordered the wrong parts for never no updates given on the process. I had to call to get updates. I was told by my service advisor Marco that they had ordered the wrong parts for my vehicle and they were 2 days out. Then a week later I was told one of the parts was on back order and I had to go back to get it put on. Probably the worst service ever. I will not be coming back to service my vehicle here. More
by Yubia
Employees Worked With
Marco
August 25, 2024
The young man at the front desk was very nice and courteous, however the technician that worked on my vehicle needs more training. I shouldn’t have to take my vehicle back because it’s leaking oil. A courteous, however the technician that worked on my vehicle needs more training. I shouldn’t have to take my vehicle back because it’s leaking oil. Also, they didn’t reset my car for the oil change, it gave me a reminder that I needed an oil change, I reset it. Come on AutoNation Chevrolet , do a better job! The oil change was not cheap, I should be compensated for having to take my vehicle back to have the job completed. More
by Denver66@comcast.net
Employees Worked With
Alfonso - Service Advisor
June 17, 2024
I brought my car in here for a simple oil change. I talked to the service tech at the counter, he assured me they knew how to service my vehicle. After an hour, I checked in and they had not even fig I talked to the service tech at the counter, he assured me they knew how to service my vehicle. After an hour, I checked in and they had not even figured out how to put my car on the lift. I told him I had another 20 minutes before I had to leave, they said they would put their world class master technician on it. At the end of the day, they were not able to change my oil because they could not figure out how to safely get my car on the lift. While I am happy, they did not try to do something they are not comfortable with which could have damaged my vehicle or hurt someone, talking with the Service Director, he said his staff is trained on how to do this stuff, but obviously , something is lacking. It’s pretty sad that my Chevy vehicle was not able to be serviced at a Chevy dealership. More
by M Fay
Employees Worked With
N/A
