AutoNation Chevrolet North
Denver, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Overall, our family experience was very straightforward. The dealership staff was very presentable and had the dealership very clean, both indoor and outdoor. Our sales rep named Ezekiel was a friendly and The dealership staff was very presentable and had the dealership very clean, both indoor and outdoor. Our sales rep named Ezekiel was a friendly and informative help. We test drove the vehicle we wanted and took it hike the same day. No pressure, no negative experience. On the contrary, we were well taken care of. More
I bought a 2021 Sierra from here and prior to my purchase, it had the water pump replaced. In order to do that job the tech has to remove the whole front end (radiators and such)... including the tr purchase, it had the water pump replaced. In order to do that job the tech has to remove the whole front end (radiators and such)... including the transmission cooler radiator. While on a road trip and 2 hours away from Denver, the quick connect hose from the transmission cooler popped out because the retaining clip sleeve was not properly re-installed. $500 towing bill back to the dealership and now struggling just to get someone to give me an actual update. Sales people are nice enough and such, but I'd avoid this dealership because of the poor workmanship and overall headache this will cause you. When you chose to be a customer at a store and spend your hard earned money, you'd like to expect that they stand by what they do and hopefully go above and beyond to make it right when things don't go well. Not here. More
I would have chosen ZERO stars or negative 5stars if i could!!!!WORST EXPERIENCE EVER!!!! Took the truck to the mechanic shop 12/2022 they didnt even look at it until 1/25/23. I called every week and neve could!!!!WORST EXPERIENCE EVER!!!! Took the truck to the mechanic shop 12/2022 they didnt even look at it until 1/25/23. I called every week and never was given an update. Staff changes every two weeks! Was given the poor excuse that they didn't have a tranny jack to fix the warranty transmission issues. Then they couldn't find the truck for months. called the shop every week to get the answer of they dont have the tool to fix the truck. Finally get an updatge in August. NOW there is a check engine light that wasnt there when it was taken in!!! how did a PARKED truck get a service engine light when it was parked for over 8 months!! then didnt even fix what they said they would fix!! I'd probably get better and faster service from the mom and pop shop down the street!! THIS PLACE IS A RIPP OFF!!!!!! NOTHING BUT CROOKS!!! More
Did not even try to get or keep my business. Rep. was honest so I give him 5 stars. The business process itself I did not like at all. Service should and could have been better. Disappointed Rep. was honest so I give him 5 stars. The business process itself I did not like at all. Service should and could have been better. Disappointed overall. More
Awesome and friendly environment and super insightful salesman no pressure on sales, they do their best to get you the best deal as an individual. Love this place! salesman no pressure on sales, they do their best to get you the best deal as an individual. Love this place! More
Marcos was really helpful trow out the process, explaining every step of the way to make it happen. Also really friendly and respectful. Would definitely use them again for my next purchase explaining every step of the way to make it happen. Also really friendly and respectful. Would definitely use them again for my next purchase More
On Wednesday, 8/23 I saw a 2020 Kia Niro Hybrid on the Sam’s Club website for car sales. I asked for the price. I got a text message from Braedon asking me if I’d like to come in for a test drive. I asked Sam’s Club website for car sales. I asked for the price. I got a text message from Braedon asking me if I’d like to come in for a test drive. I asked about the damage listed in the car fax and he sent me a video walking around the vehicle- but not showing the damage. I went in and took a test drive. I liked what I saw and put down a deposit. I told him the money transfer will hit my bank on Friday and that is when I could pick up the vehicle. He suggested I fill out most of the paperwork so pick up on Friday would be easier. So I did. I spoke to the finance person, Elisa and did more paperwork. I got my cashiers check, proper insurance completed. Braedon text me Friday 8/25 in the morning asking me what time I would be there, I said 11. When I got there I asked about a spare tire and a jack, Braedon told me that these cars don’t come with either. He also told me it had not been detailed, from Wednesday afternoon to Friday morning, the car had not been detailed. I saw Elisa again and finished my paperwork, gave her my cashiers check. I ended up sitting for an hour and a half waiting for my vehicle. I offered to take it dirty because I had things to do and was told since I already did most of the paperwork, I could leave quickly. When I finally got the car it smelled strongly of chemicals. I thought Braedon might have gotten gas on his shoes when he filled the tank. Later in the day a friend looked at the vehicle and said it was the cleaning solvent. I googled dealership solvents and the thing that smells is formaldehyde. Saturday morning I opened the door and the smell was so intense! I immediately send Braedon a text asking for a manager. Cameron -I assume is a manager- called me back and offered me a “shock” treatment. I picked up the shock treatment which smells like chlorine- another chemical like formaldehyde that is deadly to breathe. I used the shock treatment. Now my vehicle smells like formaldehyde and chlorine. I emailed the general manager, Brian Nicholson, Sunday and have yet to hear back. This morning, Monday 8/28, I sent Braedon multiple text messages and have not gotten a I checked the paperwork and realized all the paperwork and the temporary plates say the vehicle is Black, this vehicle is pale silver. A police officer can pull me over thinking I have stolen the temporary plates. My next move is to email corporate and hit social media. I have gone from disappointed to disgusted More