AutoNation Chevrolet North

*** Save Your Time & Money*** Update 2/19/19 - I would like to note that i have made several attempts to get in contact with the GM Richard B. but after leaving multiple voicemai Update 2/19/19 - I would like to note that i have made several attempts to get in contact with the GM Richard B. but after leaving multiple voicemails, and follow up emails no one has reached back out to me. So at this point all i can say, is be aware of the tactics this dealership takes, and don't fall for the up sale or time wasted. Lastly i would like to share i can honestly say that i my experience has helped multiple people from wasting their time, and money there. Update 2/14/19 I called the dealership a few times and never could connect with the GM. I did leave a message for Richard, and shocker no call back yet. But it is also understandable based on the recent reviews they have been getting the last few days. I am sure he is extremely busy. Side note they did lower the price of the vehicle. But remember the price you see is NOT the price you pay! Update 2/9/19 I decided to go back to the store when they got the truck in. After looking at the truck and while they looked at my trade. They came back with the numbers and they extremely low balled my trade, and would not budge on the trucks price even-though the description is wrong ( did not have many of the upgrades that were listed) and they have had it for over 4 months. Well it did not start on the right foot, because the first thing out of the sales man (Jesse) was the truck you came in for is not here. Even though was told it was when the appointment was scheduled early am. I noted that the vehicle not being there is kind of wasting both of our time. But I gave him a chance to see if they had comparable trucks on the lot and of course then here comes the up sale tactic. When that didnt work they wanted to look at numbers on a vehicle not even there. I dont know about other people but I cant work on the numbers without seeing it. Lastly I may? Go back to see the truck I want or just might go to the store that has it on its lot. The process was extremely long, I was there over an hour to get numbers I already knew. Side note I did meet a sales manager (Adam) and seemed like a good manager, stopping and talking to people makes a difference More

Above and Beyond Jesse Christy took great care of me as my sales person. He was prompt getting back to me whenever I asked a question and got me a bunch of pictures I Jesse Christy took great care of me as my sales person. He was prompt getting back to me whenever I asked a question and got me a bunch of pictures I asked for. He spent a lot of time with me and made sure I had the information I needed to make the best decision. I even had an independent service inspect the car for my peace of mind and Jesse was happy to work with them and make the car available. (The car came through the inspection well and I ended up buying it). More

Terrible The service department scheduled us for an appointment. Well when we took the car over they let us know there was a drop box for keys but failed to te The service department scheduled us for an appointment. Well when we took the car over they let us know there was a drop box for keys but failed to tell us that the whole lot would be locked up. We had to leave our car in a random location. In the morning when our scheduled appointment was, they told us we didn't have an appointment. They barely fixed what they needed to. Left the car a mess with all the garbage from the previous owner they were supposed to redetail it and just left it. Terrible customer service. When we purchased the car the sales guy had no idea what he was talking about, the finance guys took forever. We were there from 1pm until 9 30pm just to finalize financing it was ludacris. More

Service department ? Went in before Thanksgiving was given a quote by the Service manager. Then take the truck in today because I had scheduled it to go get fixed and was Went in before Thanksgiving was given a quote by the Service manager. Then take the truck in today because I had scheduled it to go get fixed and was told my information was not in the system nor was the problem I was told was wrong with it. Person had no clue still 5 hrs later on what needed to be done had to request the supervisor because the manager was on vacation. And even at that time was told it would be $220 more than I quote it. Just bad customer service and no clue what they More

2nd vehicle purchase and WILL be back for a 3rd Milad Hajihabib worked hard to get the car we wanted at the payment we needed. Was not pushy and made this experience just as fun as the first one. Milad Hajihabib worked hard to get the car we wanted at the payment we needed. Was not pushy and made this experience just as fun as the first one. Highly recommend!!! Bonus free snacks and drinks!! More

Boughtout léase Worked with chris Passio it was great to do so very profesional helped us do a lease buyout would defently recomend anybody who needs a new car to che Worked with chris Passio it was great to do so very profesional helped us do a lease buyout would defently recomend anybody who needs a new car to check Auto Nation North over all great team More

Great Service Autonation did a wonderful job getting me the car I wanted. I worked with Gonzo, he was fast & courteous!!! He was able to get me a great deal & do so Autonation did a wonderful job getting me the car I wanted. I worked with Gonzo, he was fast & courteous!!! He was able to get me a great deal & do something others werent able to do. Thanks Gonzo & Autonation!!! More

cheated and ripped off I bought my 2009 Acadia in September 2017 and have already been in the shop 5 TIMES. 3 of the 5 times it was cuz i would turn the car off but the engi I bought my 2009 Acadia in September 2017 and have already been in the shop 5 TIMES. 3 of the 5 times it was cuz i would turn the car off but the engine will keep running, the car wouldnt go anywhere but the engine would still idel and a fuse would have to be pulled to get it to shut off. Its one thing after the next, Water pump, power steering, water drain lines, fuse block, my struts are bad and need replaced and just today (3/23/18) my car will not come out of park and check engine light came on. so it will be going in again. There customer service sucks and they do not communicate with customers. They ignore calls and give you misleading information. I'am very discussed with the way my car and issues have been handled. My neighbor bought her car a month before at the same place and she is currently having the same issues. Do they really inspect these cars like they are spouse to? SCAM and CHEATS! More

Not As Advertised. We called ahead. "This is the car we want to look at, can you have it ready?" We were told it was ready. Nope. Hadn't been washed in months. Started i We called ahead. "This is the car we want to look at, can you have it ready?" We were told it was ready. Nope. Hadn't been washed in months. Started it up, poked around, and when we turned on the A/C the compressor shaft shrieked. We left, went somewhere else, and drove home 90 minutes later in a car after a cash sale. More

Happy Customer We had an amazing experience at this dealership. Jeremy, the service manager, was excellent, efficient and on top of his game! We will definitely use We had an amazing experience at this dealership. Jeremy, the service manager, was excellent, efficient and on top of his game! We will definitely use this dealership for our future car buying experiences. More