AutoNation Chevrolet North

Very bad service department doesn't even deserve the one star that I gave it don't waste your time star that I gave it don't waste your time More

Gabriel and David were great! I purchased my Trax remotely and everything went as planned. I purchased my Trax remotely and everything went as planned. More

Sale reps are amazing. Service dept is awful. Lacks communication and extremely expensive. $750 brakes? Service dept is awful. Lacks communication and extremely expensive. $750 brakes? More

The service department was thorough and communicated in a way I could understand and they fix my problems way I could understand and they fix my problems More

I brought my car in here for a simple oil change. I talked to the service tech at the counter, he assured me they knew how to service my vehicle. After an hour, I checked in and they had not even fig I talked to the service tech at the counter, he assured me they knew how to service my vehicle. After an hour, I checked in and they had not even figured out how to put my car on the lift. I told him I had another 20 minutes before I had to leave, they said they would put their world class master technician on it. At the end of the day, they were not able to change my oil because they could not figure out how to safely get my car on the lift. While I am happy, they did not try to do something they are not comfortable with which could have damaged my vehicle or hurt someone, talking with the Service Director, he said his staff is trained on how to do this stuff, but obviously , something is lacking. It’s pretty sad that my Chevy vehicle was not able to be serviced at a Chevy dealership. More

Tristan in service department was prompt and knowledgeable and very friendly.. He answered every question. knowledgeable and very friendly.. He answered every question. More

Gio was very helpful and provided options for me to choose from. Service was done in an appropriate amount of time. choose from. Service was done in an appropriate amount of time. More

Worst experience ever. Horrible at communication. Said they would fix certain things. Didn’t follow through. The car stopped working 6 days after having it. Made me feel li Horrible at communication. Said they would fix certain things. Didn’t follow through. The car stopped working 6 days after having it. Made me feel like I was the jerk. More

I called to schedule a 10k mile oil change on my 2023 Chevy Trailblazer. I was able to get an appointment for the very next day. Every one at Autonation was pleasant and answered all of my concerns. I wi Chevy Trailblazer. I was able to get an appointment for the very next day. Every one at Autonation was pleasant and answered all of my concerns. I will always go to My Autonation in Thornton,Colorado for all my Chevy needs. CM More

Service Dept lacks giving accurate information and will not respond to inquiries about where they are with the repair. Was told a couple of days only to find out they it was going to be 4-5 days before the not respond to inquiries about where they are with the repair. Was told a couple of days only to find out they it was going to be 4-5 days before they even looked at it. Picked up vehicle without having them do repair and they just released truck and did nothing to remedy the issue. We also received the truck back full of bird poop and tree seeds. Had to take it to a car wash for cleaning. I would never use this dealership again for lack of customer service and lack of communication when they have my truck. More